David Miller
Pedro,OH
Summary
Dynamic Field Service Technician with extensive experience at Cornerstone Equipment, excelling in troubleshooting and preventive maintenance. Proven ability to resolve complex issues and train teams effectively. Skilled in hydraulic systems troubleshooting and committed to safety compliance, enhancing operational efficiency and customer satisfaction. Skilled Field Service Technician with a background in diagnosing, repairing, and optimizing a variety of equipment. Strengths include troubleshooting skills, ability to work independently, and strong customer service orientation. Previous experience has led to improved machine functionality, increased client satisfaction and minimized downtime through timely, efficient service.
Overview
15
15
years of professional experience
Work History
Field Service Technician
Cornerstone Equipment
Franklin Furnace, OH
08.2023 - Current
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Developed preventive maintenance procedures and schedules.
- Identified, diagnosed, and resolved complex customer service issues.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Traveled to customer locations to complete work for emergency breakdowns
Service Technician
Boyd Cat
Jackson, OH
05.2021 - 08.2023
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Maintained accurate records of service calls, repairs, and parts used.
- Reconditioned and repaired machine systems and components to return to operation.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Troubleshot electrical circuits using schematics and diagrams.
- Maintained certifications and completed training on systems and components.
- Trained new team members on service processes to increase productivity.
Field Service Technician
Cornerstone Equipment
Franklin Furnace, OH
07.2017 - 05.2021
- Disassembled and reassembled hydraulic, pneumatic, and mechanical equipment for inspection.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Responded promptly to emergency service requests from clients.
- Drove and maintained company vehicle, keeping in peak condition.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Assisted with training of junior technicians in proper installation techniques and safety protocols.
- Completed all necessary paperwork for service calls in a timely manner.
Service Technician/ Equipment Delivery Driver
Bridgeport Equipment johndeere
Wurtland, KY
03.2012 - 08.2017
- Communicated with clients for outstanding customer service and to increase repeat business.
- Maintained accurate records of service calls, repairs, and parts used.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Performed onsite repair of equipment at customer locations.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Maintained certifications and completed training on systems and components.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Trained new team members on service processes to increase productivity.
- Transported and safely delivered items to prevent damage or loss.
Freight Conductor
CSX
Russell, KY
03.2010 - 03.2012
- Checked and verified freight car paperwork for accuracy.
- Coupled air brakes and electrical connections between trains.
- Interpreted various signals to start, stop and back-up train or set and release air brakes.
- Followed strict safety protocols while operating switches and signals along the tracks.
- Adhered to federal regulations governing railroad operations including speed limits, track standards.
- Directed crew members by employing flag or hand signals, lantern and radio communications.
- Arranged removal of defective cars from trains at stations or stops.
Education
Diesel Mechanics -
Lawrence County Joint Voed
Chesapeake, OH05-1983
Skills
- Troubleshooting techniques
- Preventive maintenance
- Electrical System Evaluation
- Hydraulic Systems Troubleshooting
- Diagnostic equipment usage
- Safety compliance
- Logical Reasoning Skills
- Teamwork and coordination
- Training and mentoring
- Field repairs
- Fundamental Welding Skills
Affiliations
- small family beef cattle farm .
- attend local motor sports and car shows
Timeline
Field Service Technician
Cornerstone Equipment
08.2023 - Current
Service Technician
Boyd Cat
05.2021 - 08.2023
Field Service Technician
Cornerstone Equipment
07.2017 - 05.2021
Service Technician/ Equipment Delivery Driver
Bridgeport Equipment johndeere
03.2012 - 08.2017
Freight Conductor
CSX
03.2010 - 03.2012
Diesel Mechanics -
Lawrence County Joint Voed
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