David Munoz
El Paso,TX
Summary
Hardworking professional dedicated to customer satisfaction and reliable in completing skilled work. Improves vehicle safety and performance by looking for and investigating unexpected problems. Thorough in completing repair and maintenance work.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Resourceful Tire and Lube Express Technician known for high productivity and efficient task completion. Possess specialized skills in tire installation, oil changes, and vehicle maintenance checks. Excel in time management, problem-solving, and customer service, ensuring smooth workflow and client satisfaction. Adapt quickly to new challenges and technologies in the automotive industry.
Overview
17
17
years of professional experience
Work History
Tire and Lube Express Technician
The Lube Shop 915
El Paso, Texas
01.2010 - Current
- Performed oil changes and fluid checks for various vehicle types.
- Checked air pressure in tires and filled them with correct inflation levels as necessary.
- Inspected tires for wear and recommended replacements to customers.
- Replaced worn tires with new ones according to customers' specifications.
- Performed tire rotations, mounts, and balancing on vehicles.
- Repaired and plugged vehicle tires to help customers avoid purchase of new tires.
- Changed and rotated tires for customers to provide safety and maximize customer service rankings.
- Utilized diagnostic tools to identify vehicle maintenance needs.
- Promoted and sold vehicle products that improved engine performance and fuel efficiency for customers.
- Provided expert service recommendations to customers, enhancing their understanding of vehicle maintenance needs.
- Tracked inventory levels and replenished supplies.
- Performed automotive preventive maintenance and inspected tires.
- Performed oil changes, tire rotations and other preventive maintenance services on customer vehicles.
- Informed customers about benefits of regular vehicle maintenance, fostering proactive care and customer loyalty.
- Provided estimates for additional repair work needed beyond what was requested by the customer.
- Delivered customer service by answering questions and explaining tire installation process.
- Conducted routine maintenance services such as oil changes, lubrication of chassis parts, replacing filters and performing tune-ups.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Maintained a safe working environment by adhering to all safety policies and procedures set forth by the company.
- Trained new technicians on proper service procedures and safety protocols.
- Cleaned and maintained tire service bays to keep work areas organized.
- Used tools, parts and equipment to maintain and repair customer tires.
- Inflated tires to prescribed PSI to meet load requirements.
- Evaluated brake systems and installed or repaired pads and drums for optimal performance.
- Helped mechanics complete oil changes, parts replacements, and other repair or maintenance actions.
- Performed basic automotive electrical repairs such as replacing spark plugs or alternators.
- Disposed of hazardous materials in accordance with local regulations.
- Used rubber cement to glue tire patches over ruptures in tire casings.
Education
San Elizario
San Elizario, TXSkills
Dedicated Tire and Lube Express Technician committed to enhancing customer satisfaction through proactive vehicle safety and performance improvements Delivered reliable repair and maintenance services by effectively identifying and resolving unexpected issues Leveraged strong time management, problem-solving, and customer service skills to ensure a smooth workflow and positive client experiences
Dedicated Tire and Lube Express Technician committed to enhancing customer satisfaction through proactive vehicle safety and performance improvements Delivered reliable repair and maintenance services by effectively identifying and resolving unexpected issues Leveraged strong time management, problem-solving, and customer service skills to ensure a smooth workflow and positive client experiences
Languages
English
Professional
Spanish
Professional
Timeline
Tire and Lube Express Technician
The Lube Shop 915
01.2010 - Current
San Elizario