David Nelms
Greenwood,IN
Summary
Seasoned Operations Manager and talented leader with four years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Operations Manager
Amazon
05.2020 - Current
- Assisted in recruiting, hiring and training of team members.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Reported issues to higher management with great detail.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
Exercise Science
Manchester University
North Manchester, INHigh School Diploma -
Decatur Central High School
Indianapolis, IN05.2015
Skills
- Staff Training
- Employee Development
- Scheduling
- Cost reduction and containment
- Project Management
- Operations Management
- Performance Improvements
- Performance monitoring
- Delegating Work
- Operational Efficiency
- Employee Motivation
- Process flows
Timeline
Operations Manager
Amazon
05.2020 - Current
Exercise Science
Manchester University
High School Diploma -
Decatur Central High School