David Nichols
Riverside,CA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
2
2
years of professional experience
Work History
Shift Lead
Jack In The Box
09.2022 - Current
- Completed store closing procedures and balanced tills.
- Kept employees operating productively and working on task to meet business and customer needs.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Completed cash and credit card transactions accurately using POS software.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
Deli
Stater Bros
09.2021 - 03.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Replenished serving stations with fresh food and cleaned up spills.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Education
High School Diploma -
Arlington High School
Riverside, CA06.1994
Skills
- Job Assignments
- Shift Work
- Safe Work Practices
- Operation Monitoring
- Demand Fulfillment
Timeline
Shift Lead
Jack In The Box
09.2022 - Current
Deli
Stater Bros
09.2021 - 03.2022
High School Diploma -
Arlington High School