David Noral
Los Angeles,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Weaf
Los Angeles, CA
01.2024 - 05.2024
- Maintained clean and organized dining areas for optimal guest experience
- Cultivated warm relationships with regular customers
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
- Answered customers' questions, recommended items, and recorded order information
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift
- Bussed and reset tables to keep dining room and work areas clean
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Food Delivery Driver
Casi
Paris
05.2022 - 08.2022
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers
- Utilized GPS systems effectively for accurate routing and delivery time estimates
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty
- Navigated efficiently through various routes for timely food deliveries
- Followed traffic laws during delivery for safety of pedestrians and other vehicles
- Enhanced customer satisfaction by delivering orders promptly and accurately
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Casher
McDonald's
03.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Enhanced kitchen efficiency by streamlining food preparation and cooking processes
- Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently while maintaining composed demeanor throughout busy shifts.
Food Service Worker
Air France
Paris
08.2018 - 08.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy
- Maintained safety standards by properly handling food and adhering to sanitation guidelines
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
- Greeted customers at counter to fulfill requests and answer questions
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Digital Marketing
Ucla
Los Angeles, CA01-2023
Bachelor of Business Management - Management
Frederic Mistral
Paris08-2021
Skills
- Analytical Skills
- Creativity
- Content Creation
- Social Media Management
- PPC Advertising
- Email Marketing
- Digital Advertising
- Customer Service
- Positive attitude and enthusiasm
- Patience and Empathy
- Engaging personality
- Money Handling
Languages
- French, Native or Bilingual
- English, Native or Bilingual
Timeline
Restaurant Waiter
Weaf
01.2024 - 05.2024
Food Delivery Driver
Casi
05.2022 - 08.2022
Casher
McDonald's
03.2020 - 05.2021
Food Service Worker
Air France
08.2018 - 08.2020
Digital Marketing
Ucla
Bachelor of Business Management - Management
Frederic Mistral