Kristel Perez

Miami,Florida

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

year of professional experience

Work History

Restaurant Waiter

Noah Staffing Inc

Nyack, NY

01.2023 - 06.2024

Food service.
Maintenance of the tables.
Coordination with the kitchen staff.
Attention to the needs of the guests.
Cleaning and disassembly.
Professionalism and courtesy.

Associate

Amazon

Teterboro, NJ

04.2023 - 01.2024

Receive and order the inventory.
Prepare customers' orders for delivery.
Use scanners, computers and portable printers.
Loading and unloading of trucks.
Preparation and accommodation of operational space.

Education

High School Diploma -

Union City High School

Union City, NJ

06-2022

Hudson County Community College

Jersey City, NJ

Skills

Memory retention
Order Taking
Service Quality
Guest Relations Management
Price memorization
Analytical Skills

Attention to Detail
Organizational Skills
Courteous Phone Demeanor
Windows Server
Office 365 Security

Languages

English

Limited

Spanish

Native/ Bilingual

Timeline