Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
David Oguntonade

David Oguntonade

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Customer Service Expert

TurboTax Inc
01.2023 - 03.2023
  • Provided exceptional customer service through online chats, emails, and phone calls to ensure customer satisfaction and retention
  • Maintained a high level of product and system knowledge to provide accurate and efficient customer assistance
  • Collaborated with cross-functional teams to identify and resolve product issues and improve customer experience.

Associate

Panera Bread LLC, Bowie Town Center
02.2022 - 08.2022
  • Operated cash register and processed payments accurately and efficiently
  • Maintained a clean and organized work environment, including stocking supplies and cleaning equipment
  • Demonstrated strong problem-solving skills by resolving customer complaints and issues quickly and effectively.

Education

High School Diploma -

Bowie High School

Bachelor of Science - Information Technology

Towson University
Towson
05.2026

Skills

  • Excellent communication and interpersonal skills
  • Retail Store Support
  • Order Management
  • Microsoft Office and Google Suite
  • Customer Service and Assistance
  • Trained in Salesforce

Timeline

Customer Service Expert

TurboTax Inc
01.2023 - 03.2023

Associate

Panera Bread LLC, Bowie Town Center
02.2022 - 08.2022

High School Diploma -

Bowie High School

Bachelor of Science - Information Technology

Towson University

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David Oguntonade