David Page
Wenatchee,WA
Summary
With a proven track record at Abra, I excel in utilizing estimating software and demonstrating exceptional problem-solving abilities. My expertise in damage assessment and dedication to continuous improvement have significantly enhanced customer satisfaction and operational efficiency. Renowned for reliability and adept at fostering strong relationships with insurance adjusters, I consistently exceed sales goals, underscoring my commitment to excellence in auto body repair services.
Overview
2025
2025
years of professional experience
Work History
Auto Body Estimator
Abra
Wenatchee, WA
- Organized detailed records of client interactions, vehicle assessments, and repair estimates to streamline workflow processes.
- Regularly reviewed competitor pricing strategies to ensure our shop remained competitive within the local market while still offering fair prices for top-quality workmanship.
- Consistently met or exceeded monthly sales goals through diligent follow-up on potential leads and cultivating strong customer relationships.
- Streamlined the estimating process for better efficiency, utilizing industry-specific software tools.
- Increased customer satisfaction by providing accurate and timely auto body repair estimates.
- Participated in continuing education opportunities to maintain current certifications and stay abreast of industry advancements related to auto body repair estimation techniques.
- Conducted thorough vehicle inspections to identify all necessary repairs and accurately estimate costs.
- Maintained up-to-date knowledge of industry trends and advancements, ensuring accuracy in repair techniques and cost estimation.
- Negotiated competitive pricing with local parts vendors, ultimately reducing overall repair costs for customers.
- Enhanced company reputation by consistently delivering high-quality service and maintaining professionalism throughout the estimation process.
- Implemented time-saving strategies for more efficient vehicle assessments, ultimately allowing for increased capacity and higher revenue generation.
- Reduced turnaround time for completed repairs by closely monitoring technician progress and adjusting workload distribution as needed.
- Collaborated with technicians to ensure a comprehensive understanding of required repairs, resulting in more accurate estimates.
- Served as a liaison between customers, insurance companies, and the repair team to facilitate clear communication regarding project expectations and timelines.
Auto Body Team Lead
Cascade Auto Body
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Devised and implemented processes and procedures to streamline operations.
- Gathered, organized and input information into digital database.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Auto Body Painter
Kerrys Body Shop
Wenatchee, WA
- Performed buffing and finishing duties at end of each paint job.
- Achieved seamless paint jobs by thoroughly prepping surfaces, including sanding, masking, and priming.
- Ensured workplace safety by following strict guidelines for proper ventilation, equipment maintenance, and hazardous waste disposal.
- Maintained up-to-date knowledge on industry techniques and products through continuous training and certification programs.
- Demonstrated commitment to quality by conducting thorough inspections before project completion to ensure flawless finishes every time.
- Met exacting tolerances when sanding and sealing final finishes.
- Contributed to shop revenue growth by regularly completing challenging custom paint orders that attracted new clientele.
- Reduced rework rate with meticulous attention to detail in all painting processes.
- Maintained equipment functionality with regular inspections, disassemblies, and cleaning of component parts.
- Enhanced vehicle appearance by expertly applying paint and performing color matching tasks.
- Improved customer satisfaction scores through exceptional workmanship and consistent delivery of high-quality results.
- Preserved company reputation for excellence by consistently delivering outstanding results in auto body painting projects.
Auto Body Tecnician
PAGES Auto Body
Wenatchee, WA
- Inspected vehicles to identify and document repair needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Reassembled and replaced parts to complete body repairs.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Inspected new parts and areas of repair to verify correctness and quality.
- Consistently met deadlines on repair jobs without compromising quality standards or cutting corners.
- Followed standard operating procedures to achieve consistent quality of work.
- Ensured consistent quality control through thorough inspections of completed work before releasing vehicles back to customers.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Continuously updated professional knowledge through attending workshops, trade shows, and certification courses relevant to the auto body technician field.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Decreased repair time by streamlining processes and effectively managing workflow in the shop.
- Streamlined parts ordering process, reducing wait times for customers and allowing for faster repairs completion.
- Identified opportunities for cost savings through efficient inventory management and resource allocation.
- Collaborated with insurance adjusters to negotiate fair estimates for customers, ensuring accurate compensation for damages sustained.
- Developed strong relationships with clients, leading to repeat business through excellent communication skills and follow-up care.
- Achieved high customer satisfaction scores, consistently delivering quality workmanship.
- Increased repeat business, establishing strong relationships with customers through excellent service.
- Facilitated smoother operations by maintaining clean and safe work environment.
- Reduced parts inventory costs, carefully selecting and recycling usable parts from damaged vehicles.
- Inspected completed repairs for accuracy, quality and safety.
- Aligned and balanced vehicle frames using laser alignment systems.
Auto Body Estimator
Wenatchee Body and Fender
Wenatchee, WA
01.2018 - Current
- Organized detailed records of client interactions, vehicle assessments, and repair estimates to streamline workflow processes.
- Regularly reviewed competitor pricing strategies to ensure our shop remained competitive within the local market while still offering fair prices for top-quality workmanship.
- Educated customers on the details of their repair estimates, fostering trust and transparency between clients and the auto body shop.
- Streamlined the estimating process for better efficiency, utilizing industry-specific software tools.
- Consistently met or exceeded monthly sales goals through diligent follow-up on potential leads and cultivating strong customer relationships.
- Increased customer satisfaction by providing accurate and timely auto body repair estimates.
- Maintained a clean, organized workspace that projected professionalism and contributed to efficient workflow processes.
- Conducted thorough vehicle inspections to identify all necessary repairs and accurately estimate costs.
- Maintained up-to-date knowledge of industry trends and advancements, ensuring accuracy in repair techniques and cost estimation.
- Negotiated competitive pricing with local parts vendors, ultimately reducing overall repair costs for customers.
- Enhanced company reputation by consistently delivering high-quality service and maintaining professionalism throughout the estimation process.
- Implemented time-saving strategies for more efficient vehicle assessments, ultimately allowing for increased capacity and higher revenue generation.
- Reduced turnaround time for completed repairs by closely monitoring technician progress and adjusting workload distribution as needed.
- Served as a liaison between customers, insurance companies, and the repair team to facilitate clear communication regarding project expectations and timelines.
- Developed strong relationships with insurance adjusters to facilitate smooth claim processing for clients.
Education
Graduate -
Wenatchee High School
Wenatchee, WA1977
Skills
- Estimating software
- Body filler application
- Detail-oriented
- Parts ordering
- Suspension repair
- Paint matching
- Vehicle inspection
- Damage assessment
- Repair planning
- Cost estimation
- Collision repair
- Frame alignment
- Glass replacement
- Auto body repair
- Insurance procedures
- Claims processing
- Attention to detail
- Problem-solving
- Reliability
- Computer skills
Programs
I am proficient in CCC, Mitchell, and the Audatex estimating system.
As well as the PPG paint system.
With more than 35 years of experience in all levels of the auto body business I feel like I could be a great asset to your team.
Timeline
Auto Body Estimator
Wenatchee Body and Fender
01.2018 - Current
Auto Body Estimator
Abra
Auto Body Team Lead
Cascade Auto Body
Auto Body Painter
Kerrys Body Shop
Auto Body Tecnician
PAGES Auto Body
Graduate -
Wenatchee High School