David Pellechio
Raritan,NJ
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Quick Chek
04.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Customer Service Supervisor
Wawa
06.2022 - 03.2024
- Trained employees in job-specific tasks and evaluated continuing education needs to improve team performance
- Provided accurate information to customers on merchandise return policies, refunds
- Complete accurate inventory completion and follow up weekly
- Trained customer service representatives on customer service standards, policies, and procedures
- Analyzed customer feedback to identify areas of improvement and implemented necessary changes
Food And Beverage Supervisor
Wawa
08.2021 - 06.2022
- Work with FBM on weekly spoilage recap
- Train associates on new products and inform of rollouts
- Maintaining accurate inventory levels in the deli/beverage area
Night Supervisor
Night Supervisor
04.2020 - 08.2021
- Initiated and suggested plans to motivate workers and aid in achieving work goals
- Suggested changes in working conditions to increase efficiency of production
- Assigning out weekly cleaning tasks to the team and following up they were completed
Asst Food Service Leader
Quick Chek
12.2015 - 04.2019
- Monitored and assessed people, processes, and services to make improvements
- Managed the budget and financial operations of the business, delivering consistent financial results
- Developed proposals and recommendations to guide and support broader strategic direction for organization
- Demonstrated organizational and interpersonal skills to collaborate successfully and deliver results
Education
ASSOCIATE IN SCIENCE (A.S.) - BUSINESS ADMINISTRATION
Raritan Valley Community College
Branchburg, NJ05.2020
Skills
- Customer Service
- Shrinkage Prevention
- Sales Proficiency
- Goal Attainment
Timeline
Assistant Manager
Quick Chek
04.2024 - Current
Customer Service Supervisor
Wawa
06.2022 - 03.2024
Food And Beverage Supervisor
Wawa
08.2021 - 06.2022
Night Supervisor
Night Supervisor
04.2020 - 08.2021
Asst Food Service Leader
Quick Chek
12.2015 - 04.2019
ASSOCIATE IN SCIENCE (A.S.) - BUSINESS ADMINISTRATION
Raritan Valley Community College
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