Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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David Poole

Boise,ID

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

6
6
years of professional experience

Work History

Account Manager

Strive Workplace Solutions
04.2022 - Current
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.

Sales Manager

ODINV
08.2017 - 04.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

CEO

Poole Industries
03.2017 - 04.2022
  • Established foundational processes for business operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.

Education

MBA - Business Management

Stevens Hennegar College
Boise, ID
03.2013

High School Diploma -

Boise Evening School
Boise, ID
06.2006

Skills

  • Selling Advertising
  • Database Management
  • International Markets Understanding
  • Customer Rapport
  • Sales
  • New Account Creation
  • Order Processing
  • Sales Forecasting
  • Customer Relationship Management
  • Business Development

Accomplishments

  • Business Development: - Developed strong relationships with key referral sources which resulted in 22% increase in referrals over one-year period. Initiated two key partnerships which resulted in 14% revenue growth.
  • 2020 Enrepeneur of the year recipient from SLCPA


Timeline

Account Manager

Strive Workplace Solutions
04.2022 - Current

Sales Manager

ODINV
08.2017 - 04.2022

CEO

Poole Industries
03.2017 - 04.2022

MBA - Business Management

Stevens Hennegar College

High School Diploma -

Boise Evening School
David Poole