Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
Overview
24
24
years of professional experience
Work History
Courier
FedEx Express
06.2010 - Current
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Operated vehicle safely in highly congested areas with no traffic violations.
Ramp Agent
FedEx Express
03.2004 - 06.2010
Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Tracked flight schedules to promote on-time landings and avoid loading delays.
Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
Operated equipment while observing standard safety procedures.
Helped train new employees in safe practices and warehouse procedures.
Coordinated between multiple departments to ensure on time flight departures.
International Manifesting Agent
FedEx Express
03.2002 - 03.2004
Ensured accurate paperwork for clearance of international packages.