David Resendez
Ontario
Summary
Detailed Senior Account Manager offering experience in delivering client-focused solutions and successfully managing multiple projects. Excellent critical thinking, problem-solving and communication skills.
Overview
30
30
years of professional experience
Work History
Senor Account Manager
BrightView Landscape Services
05.2015 - Current
- Developed long-lasting client relationships by providing exceptional customer service and support and earning there trust.
- An understanding of the Clients needs and wants for Enhancement opportunities
- Hire , Develop and training of team member
- Look for other Business Opportunities outside of our Book of Business
- BSL for the Branch to ensure good safety practices
Supervisor of Facilities and Streets Maintenance
MCE Corporation
04.2005 - 11.2014
- Handling all aspects of the Public work
- Enhanced workplace safety, implementing protocols and conducting regular inspections to minimize accidents.
- Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
- Drove productivity and financial performance and managed achievement of corporate and factory level metric goals.
Account Manager
Total Landscape Services
05.1994 - 04.2005
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Onboarding and training of new employees
- Increased good work safety practices
Education
High School Diploma -
San Gabriel High School
San Gabriel, CA06.1986
Skills
- Business Development
- Schedule Management
- Excellent negotiation skills
- Partnership Development
- Goals and performance
- Inventory understanding
- BSL Safety Training
Timeline
Senor Account Manager
BrightView Landscape Services
05.2015 - Current
Supervisor of Facilities and Streets Maintenance
MCE Corporation
04.2005 - 11.2014
Account Manager
Total Landscape Services
05.1994 - 04.2005
High School Diploma -
San Gabriel High School