Hi, I’m
David Reyes
Round Rock,TX
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
years of professional experience
Work History
WalgreensAustin, TX
Emerging Store Manager
12.2021 - Current
Job overview
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
CVS PharmacyAustin, TX
District Support Store Manager
10.2021 - 12.2021
Job overview
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
CVS PharmacyDallas, TX
Store Manager
12.2019 - 10.2021
Job overview
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
CVS PharmacyPharr, TX
Shift Supervisor
07.2015 - 12.2019
Job overview
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
CVS PharmacyPharr, TX
Store Associate
07.2015 - 07.2018
Job overview
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Education
Southwest High SchoolPharr, TX
High School Diploma
12.2018
University Overview
- Ranked in Top 10% of class
- Awarded Rotary Club Honorary Recognition
- Dual Language Member
- Dual Enrollment Member
South Texas CollegeMcallen, TX
Associate of Arts from Criminal Justice
12.2015
The University of Texas Rio Grande ValleyEdinburg, TX
Bachelor of Arts from Criminal Justice
12.2018
Skills
- Team Development
- Loss Prevention
- POS Systems
- Customer Service Management
- Operations Management
- Supply Ordering
- Store Merchandising
- Risk Management
- Goals and Performance
- Team Leadership and Coaching
CPhT
I have sufficient knowledge to work as a pharmacy technician. Once I became a pharmacy technician, I could work under the direct supervision of a pharmacist.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Emerging Store Manager
Walgreens
12.2021 - Current
District Support Store Manager
CVS Pharmacy
10.2021 - 12.2021
Store Manager
CVS Pharmacy
12.2019 - 10.2021
Shift Supervisor
CVS Pharmacy
07.2015 - 12.2019
Store Associate
CVS Pharmacy
07.2015 - 07.2018
Southwest High School
High School Diploma
South Texas College
Associate of Arts from Criminal Justice
The University of Texas Rio Grande Valley
Bachelor of Arts from Criminal Justice