David R. Flynn
Gaithersburg,Maryland
Summary
Results-driven and client-focused Sales Representative with over 10 years of experience in financial technology, payment solutions, and integrations. Proven track record of developing customized solutions, managing client relationships, and collaborating with cross-functional teams to drive innovation and enhance operational efficiency. Adept at identifying opportunities for revenue growth and consistently exceeding sales targets. Strong communication and negotiation skills, combined with a deep understanding of market trends and customer needs, enable exceptional results and the ability to build long-lasting partnerships.
Overview
11
11
years of professional experience
Work History
Business Consultant
Fiserv Inc
10.2023 - Current
- Serve as a trusted advisor to merchant clients, understanding their unique business needs and providing tailored solutions to optimize their financial operations.
- Analyze merchant payment processes and systems to recommend improvements, resulting in increased efficiency and value for clients.
- Collaborate with different lines of business to support lead generation, proposal development, and closing strategies for new and existing business accounts.
- Analyze and interpret transactional data to identify trends and opportunities for clients, delivering insights to support business decisions.
- Provide training and ongoing to support to ensure smooth onboarding, integration, and utilization of payment solutions for client.
- Lead cross functional projects to ensure seamless implementation of solutions, meeting customers expectations and business objectives.
- Build and maintain strong relationships with merchants, identifying opportunities for growth, new service offerings, and continuous improvement.
Merchant Account Executive
PNC Financial Services
08.2022 - 09.2023
- Company Overview: Markets credit card systems and support services for business customers over 2 million in revenue
- Attracts and retains client relationships to meet sales objectives
- Collaborate with business bankers and treasury management officers to meet clients and advise on PNC solutions and show value in their daily business operations
- Meet with C-Suite positions to leverage products and services
- Actively identify software integrations and build out options to integrate payment services into their current enterprise systems or build new systems to help manage their business operations more efficiently
- Manage an active pipeline of current and prospective clients
- Working through the full sales cycle and maintaining the relationship to grow their solutions with their changing business needs
- Markets credit card systems and support services for business customers over 2 million in revenue
AVP, Merchant Consultant
Bank of America NA
08.2018 - 07.2022
- Responsible for providing payment processing solutions to small business client primarily through partnerships with an assigned group of small business specialists, financial centers and other LOB partners
- Maintained and managed a strong pipeline for new revenue growth as well as developing and retaining existing client relationships
- Gained a deep understanding and broad knowledge of merchant pricing, software, gateways, security as well as expert industry knowledge in Healthcare, Retail, Restaurant, Business to Business and ISVs
- Responsible for the full sales cycle from the initial point of contact, consultative sales conversation, installation, to continuing service through the life of the account
Experiential Outside Sales Ambassador
PNC Financial Services
07.2013 - 07.2018
- Built the retail customer base through proactive, outbound consultative selling techniques
- Created customer loyalty and grew customer share of wallet through a differentiated customer experience
- Built a strong pipeline of appointments for branch and ecosystem partners
- Demonstrated value for customers to continue a deeper needs-based conversation to achieve financial well-being
- Helped plan, promote, and execute an exceptional customer experience at events in a variety of external locations to drive desired acquisition, customer loyalty and increased share of wallet
- Understands PNC capabilities, educates and coaches customers on technology options
- Gained extensive knowledge about money management, lending, and credit
Education
Bachelor of Science - Business, Marketing
Coastal Carolina University
Conway, South Carolina01.2011
Skills
- Consultative selling
- Technologically savvy
- Self-motivated
- Customer service focus
- Strong verbal and written communication
- Extremely organized
- Sales cycle management
- CRM software and Microsoft Office profeciency
Timeline
Business Consultant
Fiserv Inc
10.2023 - Current
Merchant Account Executive
PNC Financial Services
08.2022 - 09.2023
AVP, Merchant Consultant
Bank of America NA
08.2018 - 07.2022
Experiential Outside Sales Ambassador
PNC Financial Services
07.2013 - 07.2018
Bachelor of Science - Business, Marketing
Coastal Carolina University
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