David Rodriguez
Whittier,CA
Summary
Strongly motivated, analytically driven team leader focused on improving operations and developing the strength of team. Managed projects such as a SKU system implementation, large customer business development, and creating new revenue streams. Learned to quickly problem solve and remain focused on developing an extremely positive experience for a recurring customer base.
Overview
25
25
years of professional experience
Work History
Senior National Account Manager
Used Cardboard Boxes, Inc
09.2008 - Current
- Currently owns $3MM annual quota with minimum profit margin of 30%
- Have served as principal purchaser, freight lead, Lead Business Development representative during tenure at UCB
- Mentored junior account managers, fostering professional growth and improved performance across West Coast sales team.
- Increased sales revenue with effective negotiation skills and focus on understanding customer needs.
- Delivered customized presentations to prospective clients, showcasing the company's value proposition effectively.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
Customer Service Representative
Lewis Industries
01.2004 - 01.2007
- Handled incoming calls, order placing, problem resolution
- Served as a Production Supervisor during times of turnover
- Trained to program and run CNC machine
- Assisted in invoicing, purchasing, other tasks as needed.
- Answered constant flow of customer calls with minimal wait times.
Operations Manager
PDL Concepts, Inc
01.1999 - 01.2002
- Created and analyzed numerous performance reports in MS Access
- Submitted daily report to main client and CEO for evaluation
- Oversaw 90 direct reports (driving staff)
- Responsible for driver training, route assignments, dispatching
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Education
Bachelor of Arts - Economics
University of California, Irvine
Irvine, CA01.1999
Skills
- Business Development
- Sourcing
- Problem Resolution
- Logistics
- Solution selling
- Account Management
Timeline
Senior National Account Manager
Used Cardboard Boxes, Inc
09.2008 - Current
Customer Service Representative
Lewis Industries
01.2004 - 01.2007
Operations Manager
PDL Concepts, Inc
01.1999 - 01.2002
Bachelor of Arts - Economics
University of California, Irvine
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