David Rodriguez
Victorville,CA
Summary
Adept at elevating guest experiences, I leveraged my expertise in beverage knowledge and exceptional customer service at Outback Steakhouse. By implementing upselling strategies and enhancing staff proficiency, I significantly boosted sales and efficiency. My leadership in inventory management and staff training underscores my commitment to operational excellence and hospitality.
Overview
8
8
years of professional experience
Work History
Bartender Shift Manager
Outback Steakhouse
10.2016 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Education
Associate Liberal Arts - Liberal Arts
Victor Valley College
Victorville, CA04.2011
Skills
- Cleanliness standards
- Upselling strategies
- POS System Operation
- Ordering Supplies
- Waste Reduction
- Employee Coaching
- Health and safety
- Promotions and Events
- Beverage knowledge
- Liquor restocking
- Customer Service
- Cash Register Operation
- Organizational ability
- Suggestive Selling
- Outgoing Personality
- Inventory
- Beverage Preparation
- Engaging personality
- Basic accounting
- Menu Memorization
- New Hire Training
- Performance Improvement
- Customer service expertise
- Handling Difficult Customers
- Liquor, beer, and wine knowledge
- Highly reliable
- Responsible Alcohol Service
- Dining room management
- Hospitality service expertise
- Sales expertise
Timeline
Bartender Shift Manager
Outback Steakhouse
10.2016 - Current
Associate Liberal Arts - Liberal Arts
Victor Valley College
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