David Rogers
Albuquerque,NM
Summary
Experienced Systems Administrator with a proven track record of effectively managing and maintaining IT infrastructure. Skilled in troubleshooting hardware and software issues, implementing system upgrades, and ensuring network security. Adept at collaborating with cross-functional teams to optimize system performance and minimize downtime. Seeking to leverage my technical expertise and problem-solving skills to support the IT needs of a dynamic organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Systems Administrator
SMS Data Products Group, Inc.
05.2022 - Current
- Provided technical support and troubleshooting for end users, resolving issues promptly to minimize downtime and improve productivity
- Collaborated with cross-functional teams to implement network infrastructure changes and manage project dependencies
- Conducted vulnerability assessments and applied patches to ensure systems were up-to-date and resilient against cyber attacks
- Tracked trouble tickets with Service Now ITSM solution
- Coordinate/Created new Active Directory accounts and maintained and control access privileges to IT resources
- Configured and implemented Windows Deployment Services in an enterprise environment
- Documented detailed network documentation and technical procedures for future reference and maintenance.
- Proactively monitor network health using network monitoring tools to detect and address potential issues before they impact users.(SolarWinds, Infoblox, Wireshark, etc.)
- Proficient in utilizing SSH software to configure/deploy Cisco layer 2/3 switching technology
- Mentored employees and offered constructive feedback for performance improvement.
Cyber Systems Operator
United States Air Force
12.2019 - Current
- Ensuring continuing systems operability by providing ongoing optimization and problem-solving support.
- Provide directory services utilizing dynamically-assigned internet protocol (IP) addresses, domain name server (DNS), network storage devices, and electronic messaging resources
- Applying computer security policies to safeguard systems and information ensuring all IT systems are accounted for and within lifecycle
- Performed system sanitation resulting from classified message incidents (CMls) and classified file incidents (CFls)
- Administer server-based operating systems, distributed applications, network storage, messaging and application monitoring required to integrate cyber systems and applications
- Assists in the planning and assessment required to determine how new and continuing systems a redesigned, implemented, and supported
- Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards of the United States Air Force
- Planned and implemented upgrades to system hardware and software.
Integrated Communication/Navigation/Mission Sytems
United States Air Force
05.2015 - 05.2019
- Operated and maintained communication/navigation/mission systems on SOF/PR HC-130J and MC-130J
- Analyzed malfunctions, inspected, removed, maintained, and installed integrated avionics systems using technical orders, schematics, wiring diagrams, integrated test systems and other test equipment
- Removed, replaced, and repaired faulty system wiring, electrical connectors, antennas, transmission lines, and multiconductor cables.
- Planned, organized, and directed aircraft maintenance activities
- Supervised and assisted in aircraft ground servicing, and launch/recovery operations.
Education
Network Engineering and Security - Information Technology
Western Governors University
Associate's degree - Information Technology
Community College of the Air Force
12-2021
Skills
- Network Administration
- Systems Administration
- Security and Compliance
- Server Administration
Certification
ITIL® v4 Foundations Axelos May 2024
Cisco Certified Network Associate (CCNA) Cisco March 2024
A+ CompTIA May 2022
Network+ CompTIA September 2022
Security+ CompTIA October 2020
Linux Essentials Linux Professional Institute (LPI) April 2024
Timeline
Systems Administrator
SMS Data Products Group, Inc.
05.2022 - Current
Cyber Systems Operator
United States Air Force
12.2019 - Current
Integrated Communication/Navigation/Mission Sytems
United States Air Force
05.2015 - 05.2019
Network Engineering and Security - Information Technology
Western Governors University
Associate's degree - Information Technology
Community College of the Air Force
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