Summary
Work History
Education
Skills
Languages
Timeline
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David Roldan

Wesley Chapel,FL

Summary

Dynamic Customer Service Representative with a proven track record at Multisolution Global, excelling in client relations and problem resolution. Adept at active listening and skilled in Microsoft Excel, I thrive in high-pressure situations, ensuring effective communication and support that enhances customer satisfaction and loyalty.

Work History

Customer Service Representative

Multisolution Global
04.2025 - 07.2025
  • company
  • Able to communicate professionally with clients and vendors
  • Comfortable handling customer service interactions both by phone and in person
  • Skilled in basic negotiation with clients and sellers
  • Provides accurate information and support regarding services or products
  • Maintains calm and clarity during calls, even in high-pressure situations
  • Builds respectful and effective communication with customers and team members

Education

Wiregrass Ranch High School
Wesley Chapel, FL

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Microsoft Excel
  • Client relations
  • Microsoft outlook
  • Scheduling
  • Problem resolution

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Multisolution Global
04.2025 - 07.2025

Wiregrass Ranch High School

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David Roldan