David Sanchez Yeng
Ozone Park
Summary
Detail-oriented and highly committed professional with extensive experience in data entry and retail environments. Proven ability to efficiently manage tasks, maintain accuracy, and deliver exceptional customer service. Adept at handling data management, inventory control, and point-of-sale systems. A quick learner with a passion for expanding skill sets, eager to explore new fields and contribute to diverse projects. Demonstrates strong organizational and communication skills, with a track record of reliability and dedication to achieving organizational goals
Overview
4
4
years of professional experience
Work History
Customer Service Agent
Hallmark Aviation
JFK
03.2025 - Current
- Guided customers through the flight check-in process, improving service efficiency.
- Facilitated document verification for passengers at the gate, enhancing boarding efficiency.
- Guided high-level passengers to their destinations, providing exceptional service and attention to detail.
Cashier
Bucees
Royse City
06.2024 - 09.2024
- Manage customer transactions efficiently, ensuring accurate cash handling and minimal wait times.
- Resolve customer issues promptly, enhancing overall satisfaction and repeat business.
- Maintain a clean and organized workspace, contributing to a positive shopping environment.
- Assist in training new staff, fostering a collaborative and supportive team culture.
- Assisted customers with product inquiries, selections, and purchases, enhancing their shopping experience.
- Facilitated smooth transactions, helped locate items, and promoted reward program sign-ups.
- Monitored and adjusted merchandise displays to maintain a visually appealing store environment.
Retail Associate
Mega Building Supply
Upper West Side
11.2023 - 01.2024
- Assisted customers with product inquiries, selections, and purchases, enhancing their shopping experience.
- Facilitated smooth transactions, helped locate items, and promoted reward program sign-ups.
- Kept sales floor clean and organized, ensuring merchandise was well-presented.
- Monitored and adjusted merchandise displays to maintain a visually appealing store environment.
Data Entry- Account Representative
GEODIS
Franklin Square
08.2021 - 02.2022
- Collaborated with departments to address customer needs, enhancing service efficiency and satisfaction.
- Prepared accurate shipping documentation, ensuring regulatory compliance and smooth export processes.
- Utilized logistics software to track product movement, providing real-time delivery updates to stakeholders.
Education
Certificate -
NYADI College of Transportation
06.2023
High School Diploma -
Francis Lewis High School
Fresh Meadows06.2020
Skills
- Customer Service
- Cash Register
- Sales
- Problem Solving
- Team Working
- Merchandising
- Retail
- Logistics
- Communication
- Software Applications
- Market Research
- Data Entry
Hobbies and Interests
- Play sports
- Be active
- Pursue financial knowledge
- Playing guitar
Languages
- English, Native
- Spanish, Native
Timeline
Customer Service Agent
Hallmark Aviation
03.2025 - Current
Cashier
Bucees
06.2024 - 09.2024
Retail Associate
Mega Building Supply
11.2023 - 01.2024
Data Entry- Account Representative
GEODIS
08.2021 - 02.2022
Certificate -
NYADI College of Transportation
High School Diploma -
Francis Lewis High School