GLEIDY S DIAZ BARON
Carol Stream,IL
Summary
Experienced Packing Handler, well-versed in packing procedures and warehouse operations. Display strong organizational skills, adept at handling multiple tasks simultaneously to ensure timely project completion. Have contributed positively to team efficiency and productivity in previous roles. Demonstrated ability to adapt quickly to new processes and environments, constantly striving for improvement.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
DATAX FINANCIAL GROUP CORP
SKOKIE, IL
07.2023 - 10.2024
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Responded to customer inquiries via phone, email, and in person.
- Greeted customers warmly and made them feel welcome.
Supervisor
Heartside Foods
Chicago, IL
12.2021 - 08.2023
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Developed strategies to improve team performance and productivity.
- Provided assistance in the assembly line when needed.
- Organized inventory in the warehouse according to established procedures.
- Collaborated with colleagues from other departments in order to coordinate efficient workflow processes.
- Checked stock levels on a daily basis to ensure availability of items for shipment.
- Maintained records of shipments, returns, and damages.
- Labeled boxes, crates, and other containers accurately.
- Inspected packages for accuracy and completeness before shipping.
- Coordinated with shipping department to schedule pickups and deliveries.
Education
Registered Nurse
UDES
Colombia12-2013
Skills
- Product packing
- Packaging
- Material storage
- Valid Driver's license
- Customer service
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Front Desk Receptionist
DATAX FINANCIAL GROUP CORP
07.2023 - 10.2024
Supervisor
Heartside Foods
12.2021 - 08.2023
Registered Nurse
UDES
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