Store Manager with extensive experience at Pro Image Sports, specializing in personnel development and inventory management. Achieved significant improvements in customer satisfaction through targeted coaching and operational strategies, resulting in increased sales. Proficient in performance management and cash handling, leading a high-performing team in a dynamic retail setting.
From 2022 through 2024, I consistently achieved over $1 million in annual retail sales: $1.05M in 2022, $1.06M in 2023, and 1.02M in 2024. I reached these results by combining deep product knowledge with a customer-first approach, focusing on personalized service, upselling strategies, and building strong repeat business. I also played a key role in hiring and training all the new staff, streamlining merchandising, which contributed to improve team performance and store efficiency. This consistent performance always placed my store among the top in the state.