Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Schearer

Clayton,NC

Summary

Dynamic Hospitality Entrepreneur with a proven track record in management and ownership. Years of expertise with a central focus of fostering customer service via staff training and development. Happy customers come from happy staff. Always excelled to achieve and surpass goals set by company and goals set for myself. Have utilized my skills and position to host various charity events raising over 100K for Make-A-Wish Foundation as well as local charities. Problem solver with a constant ownership mentality. Believer in raising the bar in every aspect to deliver the best customer service possible. No guest should ever leave a stranger.

Overview

17
17
years of professional experience

Work History

Hospitality Recruiter

Goodwin Recruiting
12.2024 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.

Restaurant Owner

Schearer Hospitality LLC
12.2022 - 10.2024
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Supervised daily activities of restaurant and 15 employees.
  • Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
  • Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
  • Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
  • Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels.
  • Negotiated favorable lease terms with property owners, securing prime location spots at reduced rental rates.

Bottle Shop Owner

Corked & UnTapped LLC
12.2020 - 11.2022
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
  • Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
  • Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
  • Coached, counseled and disciplined employees.
  • Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
  • Trained and motivated employees to perform daily business functions.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Restaurant Owner/Operator

First Street Tavern LLC
08.2016 - 04.2023
  • Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
  • Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
  • Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
  • Boosted revenue through targeted marketing campaigns, special events, and promotions.
  • Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
  • Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
  • Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
  • Enhanced customer satisfaction by implementing efficient service processes and training staff on exceptional customer service techniques.
  • Implemented a successful staff reward and recognition program which increased employee morale, performance, and satisfaction.
  • Developed strong relationships with vendors to secure favorable pricing agreements, ensuring timely deliveries of quality products.
  • Introduced themed nights attracting specific clientele groups thus diversifying the customer base.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Developed unique events and special promotions to drive sales.
  • Managed payroll, daily deposits, and cost controls.

Director of Operations

Wings Over Raleigh
04.2013 - 06.2016
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
  • Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Achieved company-wide recognition for leadership excellence, mentoring high-performing team that consistently exceeded operational goals and objectives.
  • Achieved significant cost savings by renegotiating vendor contracts and optimizing supply chain logistics.
  • Managed inventory control systems, optimizing stock levels and reducing waste.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Regional Manager

Aetius Holdings LLC
02.2011 - 03.2013
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Established and maintained operational standards for 12 locations.
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
  • Supervised various locations, enforcing high-quality standards of operation.

General Manager

Wings Over America
01.2008 - 03.2011
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.

Education

No Degree - Business Administration And Management

UNC-Charlotte
Charlotte, NC
06-1998

Skills

  • Administrative skills
  • Recruiting and sourcing
  • Time management

Timeline

Hospitality Recruiter

Goodwin Recruiting
12.2024 - Current

Restaurant Owner

Schearer Hospitality LLC
12.2022 - 10.2024

Bottle Shop Owner

Corked & UnTapped LLC
12.2020 - 11.2022

Restaurant Owner/Operator

First Street Tavern LLC
08.2016 - 04.2023

Director of Operations

Wings Over Raleigh
04.2013 - 06.2016

Regional Manager

Aetius Holdings LLC
02.2011 - 03.2013

General Manager

Wings Over America
01.2008 - 03.2011

No Degree - Business Administration And Management

UNC-Charlotte

Similar Profiles

CREATE PROFILE
David Schearer