David Shaffer
Sykesville,MD
Summary
A results-driven worker with experience providing exceptional customer service in fast paced environments. Proven track record of increasing sales, managing customer relations, and overseeing store operations. Highly organized and possesses excellent communication and problem-solving skills
Overview
3
3
years of professional experience
Work History
Sales Associate
Home Depot
Sykesville, MD
09.2020 - 09.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Some College (No Degree) - Information Systems
Towson University
Baltimore, MD05-2025
Associate of Arts - Computer And Information Systems Security
Carroll Community College
Westminster, MD06.2022
Skills
- Inventory Management
- Customer Service
- Product Display
- Team Collaboration
- Inventory Control
- Effective Communication Abilities
- Customer Assistance
- Cash Handling Accuracy
- POS Systems
- Safety Oversight
- Inventory Management
- Product Knowledge
- Store Organization
- Loss Prevention
- Attention to Detail
- Adaptable and Flexible
- Networking Abilities
References
References available upon request.
Timeline
Sales Associate
Home Depot
09.2020 - 09.2023
Some College (No Degree) - Information Systems
Towson University
Associate of Arts - Computer And Information Systems Security
Carroll Community College
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