David Shell
Lancaster
Summary
Versatile Summer Camp Counselor with 3 years of experience helping children to develop life skills while building relationships and having fun. Compassionate individual known for communicating well with others, problem solving, and managing time. Dedicated to promoting procedures and measures to encourage safety.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Team Member
Purple Greens
02.2024 - Current
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Collaborated with team members to complete orders.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Menu Dining Server
Willow Valley Manor Retirement Communities
04.2023 - Current
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Educated customers on menu items by thoroughly understanding ingredients, preparation methods, and dish compositions.
- Contributed to teamwork efforts in the restaurant, supporting both front-and back-of-house team members as needed.
- Managed challenging situations professionally, resolving any guest complaints or issues promptly.
- Coordinated meal pacing with precision by monitoring table progress throughout the dining experience closely.
- Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
Summer Camp Counselor
Bright Side Opportunities Center
06.2021 - 08.2023
- Implemented rules and regulations to enforce discipline and compliance.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Led groups of children safely through variety of camp activities.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Kept athletic and games equipment and facilities organized and maintained.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Youth Basketball Referee
Lancaster Mennonite School
11.2021 - 02.2023
- Resolved rule discrepancies by consulting official guidelines whenever uncertainty arose during gameplay.
- Assisted in the resolution of conflicts between players, coaches, or spectators when necessary, promoting a respectful atmosphere.
- Increased game efficiency by consistently applying time management strategies during matches.
- Facilitated better communication between players and coaches by acting as an intermediary when needed.
- Maintained accurate scorekeeping records, ensuring fair play and proper documentation of game results.
- Fostered a respectful relationship with coaches by addressing concerns professionally while upholding the integrity of the game.
- Enhanced player understanding of game rules by providing clear explanations and demonstrations.
- Managed game clock accurately, adhering closely to league guidelines regarding timeouts and other stoppages.
- Established a safe environment for youth players by enforcing rules and promoting sportsmanship.
- Promoted a positive team culture among referees through collaboration, mutual respect, and open communication.
Scoreboard Operator
Spooky Nook Sports Complex
03.2021 - 07.2022
- Received positive feedback from event organizers for timely and accurate scoreboard operations.
- Increased accuracy of displayed content by double-checking input data and making necessary adjustments promptly.
- Maximized audience engagement by utilizing creative graphics and animations for displaying information.
- Enhanced fan experience by operating and maintaining scoreboard systems accurately and efficiently.
- Conducted routine maintenance checks on equipment, preventing unexpected malfunctions during live events.
- Contributed to the overall success of the event by effectively communicating with team members during high-pressure situations.
- Ensured seamless game flow by swiftly updating scores, statistics, and other relevant information on the scoreboard.
- Maintained paper score tabulations for permanent league records.
- Followed players and referee calls to keep score correct throughout games and operated electronic scoreboard to show latest numbers.
- Interpreted game and league rules to assist with making correct calls.
- Collected and distributed information between coaches involved in current games to maintain fair gameplay and identify any conflicts.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Documented game actions to accurately update league, player and team statistics.
Crew Team Member
McDonald's
06.2020 - 09.2020
- Collaborated with team members to complete orders.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Trained new team members on procedures, customer service, and sales techniques.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted other team members to achieve goals.
Education
Sports And Entertainment Management -
Grand Canyon University
Phoenix, AZ06.2023
High School Diploma -
Lancaster Mennonite Highschool
Lancaster, PA2023
Skills
- Food handling
- Patience and Empathy
- Problem-solving abilities
- Basketball fundamentals
- Basketball instruction
Certification
- Food Handler Certification - State or Local Health Departments.
Timeline
Crew Team Member
Purple Greens
02.2024 - Current
Menu Dining Server
Willow Valley Manor Retirement Communities
04.2023 - Current
Youth Basketball Referee
Lancaster Mennonite School
11.2021 - 02.2023
Summer Camp Counselor
Bright Side Opportunities Center
06.2021 - 08.2023
Scoreboard Operator
Spooky Nook Sports Complex
03.2021 - 07.2022
Crew Team Member
McDonald's
06.2020 - 09.2020
Sports And Entertainment Management -
Grand Canyon University
High School Diploma -
Lancaster Mennonite Highschool
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