David Simmons
Del City,OK
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic people manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of sales goals, training, and focus on quarterly objectives. Motivated to learn, grow and excel in multi-faceted environments.
Overview
15
15
years of professional experience
Work History
Retail Associate Manager
T-Mobile
Norman, OK
08.2014 - Current
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Upheld company customer service standards to provide customers with outstanding service and friendly environment.
- Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy.
- Completed daily paperwork and computer entry of sales data as established by management.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Service Advisor
Joe Cooper
Midwest City, OK
08.2013 - 08.2014
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed estimates with cost of materials, supplies and labor.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained high customer satisfaction standards to meet or exceed targets.
Retail Sales Associate
T-Mobile
Oklahoma City, OK
03.2007 - 08.2013
- Promoted to Retail Associate Manager April of 2012
- Greeted customers and helped with product questions, selections and purchases.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Education
GED -
- Continuing education in Automotive Braking Systems and Suspensions at vocational school during work/study program
Skills
- Business Leadership
- Sales Promotion
- Focus and Follow-Through
- Sales Tracking
- Inspirational Leadership
- Operational Efficiency
- Corrective Actions
- Constructive Feedback
- Market and Competitor Research
- Growth Initiatives
- Special Promotions Planning
Accomplishments
- Achieved the title of Sr. Rep within 6 months. Meeting multiple sales requirements and qualifications.
- Multiple LEAD positions among different manufacturers.
- Ran a high traffic and high performing repair location solo while maintaining high rankings within the company.
- Throughout the stresses of every day retail challenges, maintaining a trust and positive relationship with my crew.
Timeline
Retail Associate Manager - T-Mobile
08.2014 - Current
Service Advisor - Joe Cooper
08.2013 - 08.2014
Retail Sales Associate - T-Mobile
03.2007 - 08.2013
Putnam City North High School - GED,
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