Summary
Overview
Work History
Education
Skills
Timeline
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Luke Mattox

Perris,United States

Summary

Outgoing Wireless Sales Associate offering 3 years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.

Overview

3
3
years of professional experience

Work History

Mobile Expert

T-Mobile
10.2024 - Current
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Developed strong rapport with customers and created positive impression of business.

Store Associate and Trainer

Chick-Fil-A Restaurant
04.2023 - 10.2025
  • Work alongside customers, providing kind, friendly, and accurate customer service on a daily basis.
  • Passionately train and support new staff, fostering a collaborative team environment.
  • Monitor and optimize operational workflows, ensuring high-quality customer service.
  • Provide continuous on-the-job coaching, significantly improving team skills and morale.
  • Mentor new employees, ensuring successful integration and performance.

Education

High School Graduate -

Rancho Verde High School
Moreno Valley, California
06.2022

Associate's Degree - Business Administration

Moreno Valley College
Moreno Valley, California
07.2025

Associate of Arts - Social And Behavioral Studies

Moreno Valley College
Moreno Valley, CA
06-2024

Skills

  • Time management
  • Problem-solving
  • Leadership
  • Adaptability
  • Teamwork
  • Conflict resolution
  • Payment processing
  • Cash handling
  • Excellent communication

Timeline

Mobile Expert

T-Mobile
10.2024 - Current

Store Associate and Trainer

Chick-Fil-A Restaurant
04.2023 - 10.2025

Associate's Degree - Business Administration

Moreno Valley College

High School Graduate -

Rancho Verde High School

Associate of Arts - Social And Behavioral Studies

Moreno Valley College