David Simon

• Managed daily operations to ensure efficient pest control services.
• Assisted in training new technicians on service protocols and safety procedures.
• Responded promptly to customer inquiries, ensuring high satisfaction levels.
• Coordinated schedules for service appointments to optimize technician productivity.
• Conducted quality assurance checks to maintain service standards and compliance.

Oversaw the execution and completion of termite treatment jobs across four branches, ensuring projects are scheduled, staffed, and completed on time and to company standards.

• Conduct post-service quality audits to ensure workmanship, safety, and regulatory compliance, with a focus on continuous service improvement.
• Review all sales documentation and service paperwork, verifying accuracy and compliance before and after job completion.
• Manage the logistics of material distribution, coordinating timely delivery of tools and products to multiple job sites across the region.
• Actively prioritize backlogged sales, collaborating with branch managers and sales reps to move aging jobs forward in the schedule
• Serve as a key regional support resource, stepping in as needed to resolve operational issues and ensure that jobs are completed efficiently and to quality expectations.
• Maintain strong communication with sales representatives, branch managers, and regional leadership to align service delivery with business goals.
• Provide hands-on support wherever needed across the region to drive job completion, customer satisfaction, and team performance.

• Certified in Pest Control — Licensed and trained in Integrated Pest Management (IPM), general pest control, termite inspection/treatment, bed bug prevention, and mosquito control for residential and commercial clients.
• Customer Service & Account Management — Proven ability to coordinate, schedule, and service accounts while delivering exceptional service and building lasting client relationships.
• Sales & Business Growth — Experienced in identifying customer needs, recommending tailored solutions, upselling services, and driving revenue through proactive sales efforts.
• Leadership & Team Development — Skilled in supervising, mentoring, and training service and sales teams to maximize productivity and ensure operational excellence.
• Operational & Financial Oversight — Proficient in P&L management, budgeting, inventory control, and optimizing workflows to improve efficiency and profitability.
• Regulatory Compliance & Safety — Well-versed in industry regulations, chemical handling, and safety protocols to ensure compliant and effective pest control solutions.

• Developed and implemented territory sales strategies to enhance market penetration.
• Established and maintained strong relationships with key accounts in designated regions.
• Conducted regular market analysis to identify trends and opportunities for growth.
• Coordinated product training sessions for clients, improving product knowledge and usage.

• Developed and executed targeted marketing campaigns to enhance brand awareness and customer engagement.
• Analyzed market trends and consumer behavior to inform strategic decision-making for promotional initiatives.
• Collaborated with cross-functional teams to design compelling marketing materials, ensuring brand consistency across channels.
• Managed social media platforms, creating engaging content that increased audience interaction and follower growth.

• Assisted in new business acquisition and opportunities to increase market share.
• Direct sales and marketing with our customers to uphold solid relationships to meet the needs of our clients.
• Participate in campaign meetings and ongoing training sessions to improve business and sales skills to stay current with company trends
• Managed and trained a team of 3 to 5 people focusing on leadership and professional development while driving team sales goals.
• conducted second round interviews with candidates and participated in the hiring process with my company.