Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

David Smith

Jacksonville,FL

Summary

Experienced with designing and implementing effective training programs to enhance workforce capabilities. Utilizes interactive and innovative teaching techniques to engage and motivate learners. Strong understanding of adult learning principles and their application in professional development.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Learning Trainer

Amazon
09.2021 - Current
  • Evaluate and improve processes within work areas
  • Refine learning tools and techniques across the FC and SC
  • Assist in measuring the effectiveness of learning
  • Measure impact of AA development
  • Improve associates' job-related skills
  • Maintain and apply learning tools to encourage associate development
  • Identify areas for associate cross training and support and implement the training to support the objective
  • Support the updating of SOPs and SOP certification of associates and managers
  • Assist in driving success of peak and non-peak training plans

Transportation Associate

Amazon
02.2019 - 01.2021
  • Performed various functions within the yard, support site operations teams, internal transportation field teams, and external carriers, as needed, to ensure all trailers arrive and depart on time with zero defects and to maintain workflow for buildings
  • Operated Commercial Motor Vehicles (CMVs) on non-public roads or in yard to move trailers to/from dock and parking locations
  • Operated CMVs on public roads as required while staying on predetermined routes and using approved equipment
  • Completed driver vehicle inspection reports on equipment and notify managers of any maintenance or delivery issues encountered
  • Worked as a Peer Driver Trainer (PDT) to support the business
  • Provide training, coaching and assessing to hourly associates with high standards of safety

Fulfillment Associate

Amazon
02.2018 - 01.2019
  • Supported production by following all safety measures and policies and demonstrating safe behavior
  • Corresponded with multiple shipping companies and demonstrate comprehensive understanding of shipping systems, requirements, rules and obligations to support yard organization and minimize delays

IT Consultant

Independent Computer Consulting
03.2014 - 01.2018
  • Managed IT projects that include the installation, and or virus protection software to customer computers
  • Maintained the integrity of TCP/IP systems by setting up protocols for both intranets and extranets
  • Installed the newest versions of operating software on Windows & Mac operating systems

Graphic Designer

Vue Graphics/Triune Design
11.2008 - 01.2014
  • Managed IT projects that include the installation, and or virus protection software to customer computers
  • Maintained the integrity of TCP/IP systems by setting up protocols for both intranets and extranets
  • Installed the newest versions of operating software on Windows & Mac operating systems

Assistant Manager

Premier Sound & Security
03.2000 - 10.2002
  • Lead a team of 19 employees in business operations
  • Conducted quarterly classes to educate sales associated on latest technology that will be for sale in store
  • Installed CAT 5e cabling throughout the office, set up workstations, peripherals and ensured network connectivity
  • Handled all customer escalations & conducted root cause analysis to determine how problem started

Fuel Specialist

United States Air Force
04.1989 - 08.1994
  • Responsible for the operation, maintenance and inspection of a 114 million dollar fueling facility
  • Managed a team of 42 that are responsible for receiving, storing, issuing, and transfer of over 400,000 gallons of bulk aviation fuels without incident
  • Provided training to the Air Force Fuel Specialist Department personnel on the job training

Education

Amazon CMVOT -

06.2019

Commercial Driver’s License (CDL) -

05.2019

Bachelor of Science - Cyber Security

ITT Technical Institute
Jacksonville, FL
08.2016

Skills

  • Proficient in Microsoft Word
  • Advanced Excel Proficiency
  • Outlook
  • PowerPoint
  • Coupa
  • Amazon Logistics
  • Adobe CC
  • Trainer coaching
  • Warehouse operations
  • Willing to learn
  • Graphic design

Certification

Commercial Drivers License (CDL)

Amazon CMVOT


Timeline

Learning Trainer

Amazon
09.2021 - Current

Transportation Associate

Amazon
02.2019 - 01.2021

Fulfillment Associate

Amazon
02.2018 - 01.2019

IT Consultant

Independent Computer Consulting
03.2014 - 01.2018

Graphic Designer

Vue Graphics/Triune Design
11.2008 - 01.2014

Assistant Manager

Premier Sound & Security
03.2000 - 10.2002

Fuel Specialist

United States Air Force
04.1989 - 08.1994

Commercial Driver’s License (CDL) -

Amazon CMVOT -

Bachelor of Science - Cyber Security

ITT Technical Institute

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David Smith