David Staggs
Sweet Home,OR
Summary
Compassionate Direct Support Crisis Specialist with the State of Oregon DHS, skilled in crisis management and active listening. Enhanced patient outcomes through effective intervention strategies and strong advocacy for client rights. Proven ability to foster trust and engagement, ensuring safety and well-being in high-stress situations. Committed to continuous professional development.
Overview
38
38
years of professional experience
Work History
Direct Support Crisis Specialist
State of Oregon DHS
Lebanon, OR
06.1988 - Current
- Collaborated with multidisciplinary teams to ensure coordinated service delivery for clients.
- Followed all company policies and procedures to deliver quality work.
- Provided compassionate support to clients, fostering a safe and therapeutic environment.
- Assisted in crisis intervention, ensuring immediate safety of individuals in distress.
- Trained new staff on policies and procedures to enhance service delivery standards.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Advocated for client rights and resources within community support systems.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
- Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
- Improved patient outcomes with accurate documentation of mental health symptoms and progress.
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Increased patient engagement in treatment by establishing rapport and building trust with clients.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health support.
- Contributed to positive team dynamics by maintaining open communication with colleagues about shared caseloads.
- Enhanced medication adherence with thorough education on side effects, dosing schedules, and potential interactions.
- Implemented crisis intervention plans to support client safety.
- Maintained client records to document assessment, treatment plans and progress.
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- First aid and safety
- Time management
- Behavior redirection
- Client support
- Medication administration
- Client documentation
- Housekeeping tasks
- Health and safety requirements
- Direct patient care
- Team collaboration
- Social skills development
- Recreational activities
- Crisis management
- Patient management
- Transportation assistance
- Nutrition
- Care delivery
- Nutrition support
- Multitasking and organization
- Problem-solving
- Daily living support
- Empathy and patience
- HIPAA compliance
- Active listening
- Verbal and written communication
- De-escalation techniques
- Charting and documentation
- Personal care assistance
- Hygiene assistance
- State regulations
- CPR certification
- Fast learner
- First aid certification
- Medication management
Timeline
Direct Support Crisis Specialist
State of Oregon DHS
06.1988 - Current