David Tejeda Mendez
Santa Maria,CA
Summary
Apple professional with proven track record in customer service and technical support. Known for providing personalized solutions and fostering strong customer relationships. Reliable team player with focus on collaboration and adaptability to meet dynamic customer needs. Skilled in problem-solving and technical troubleshooting.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Apple Master Mobility
Best Buy
Santa Maria, CA
07.2016 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Mentored junior sales advisors, providing guidance on best practices for achieving success in the role.
- Provided exceptional customer service, resulting in increased repeat business and referrals.
- Optimized pricing strategies to maximize profitability without sacrificing customer satisfaction levels.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Established strong relationships with clients by providing exceptional support in addressing shipment-related inquiries or concerns.
- Delivered personalized solutions to enhance customer experiences with Apple products.
- Provided expert guidance on Apple software, hardware, and services to optimize client satisfaction.
Fry Cook
McDonald's
Santa Maria, CA
04.2015 - 06.2015
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Contributed to a positive team environment, collaborating with fellow cooks and staff members.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
- Maintained strict adherence to food safety standards, ensuring proper handling and storage of ingredients.
- Managed food supplies, ordering stock as necessary to keep pace with demand.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Received and stored food supplies, raw materials and other ingredients.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Communicated with management on food inventory stock to request order placement.
Education
Bachelor of Science - Cyber Security
Strayer University
Washington, DC09-2028
High School Diploma -
Pioneer Valley High School
Santa Maria, CA06-2015
Skills
- Skilled in conflict resolution through negotiation
- Persuasive sales presentations
- Coaching and mentoring
- Client development
- Detail-oriented approach
- Service excellence
- Inventory tracking expertise
- Cross-functional teamwork
- Logistics coordination
- Stock organization
- Safe package management
- Warehouse management
Certification
CompTIA IT Fundamental in progress
CompTia A+ in progress
Languages
Spanish
Native or Bilingual
Interests
- Video Gaming
- Astrology
- Coding and Programming
- Video Game Design
- Digital Art and Animation
- Wine Tasting
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Apple Master Mobility
Best Buy
07.2016 - Current
Fry Cook
McDonald's
04.2015 - 06.2015
Bachelor of Science - Cyber Security
Strayer University
High School Diploma -
Pioneer Valley High School