Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Tonge

Foster,RI

Summary

Focused Sales and Marketing Consultant with a proven track record at Reynolds and Reynolds, adept in Target Market Identification and crafting compelling Sales Presentations. Excelled in nurturing client relationships, boosting satisfaction through tailored strategies, and driving successful marketing campaigns with keen analytical insights. Skilled in cross-functional collaboration and innovative solution delivery, consistently achieving and surpassing goals. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Overview

29
29
years of professional experience

Work History

Sales and Marketing Consultant

Reynolds and Reynolds
04.2007 - 05.2024
  • Nurtured relationships with decision-makers in New car dealership groups to win new business and increase repeat opportunities.
  • Planned and implemented marketing campaigns.
  • Conducted thorough market research, identifying emerging trends and adjusting strategies accordingly for optimal results.
  • Boosted client satisfaction by providing tailored sales and marketing strategies for their unique needs.
  • Managed budgets efficiently, allocating resources strategically to maximize return on investment for clients'' marketing initiatives.

Service and Sales Business Consultant

Reynolds and Reynolds
11.2002 - 04.2007
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.

Certified Software Trainer

Reynolds and Reynolds
03.1999 - 11.2002
  • Trained dealership employees on new software that fit their position within the company
  • Coordinated software conversion and implementation processes for company customers.
  • Prepared and delivered instructor-led training sessions for virtual product suite.
  • Developed new business processes that fit individual dealerships needs

New Car Dealership Service Manager

East Providence Mitsubishi
09.1995 - 03.1999
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.

Education

Associate of Arts - Culinary Arts / Hotel And Restaurant Management

Johnson & Wales University
Providence, RI
07.1987

Skills

  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Reliability
  • Multitasking Abilities
  • Organizational Skills

Timeline

Sales and Marketing Consultant

Reynolds and Reynolds
04.2007 - 05.2024

Service and Sales Business Consultant

Reynolds and Reynolds
11.2002 - 04.2007

Certified Software Trainer

Reynolds and Reynolds
03.1999 - 11.2002

New Car Dealership Service Manager

East Providence Mitsubishi
09.1995 - 03.1999

Associate of Arts - Culinary Arts / Hotel And Restaurant Management

Johnson & Wales University
David Tonge