David Torres
Gilbert,AZ
Summary
Motivated Inside Sales Representative with a decade of sales and customer service experience. Skilled at building client relationships and surpassing sales targets.
Overview
12
12
years of professional experience
Work History
Inside Sales Representative
GoDaddy
11.2019 - Current
- Collaborated closely with diverse clientele to assess web development needs, offering tailored solutions and driving revenue growth
- Consistently exceeded monthly sales targets by leveraging a deep understanding of product offerings and market trends
- Championed a customer-centric approach, resulting in an exceptional Net Promoter Score (NPS) and fostering long-term client loyalty
- Demonstrated leadership by facilitating engaging team meetings and huddles, emphasizing upselling techniques and customer retention strategies
- Spearheaded initiatives to enhance key performance indicators (KPIs), driving improvements in sales efficiency and overall team success
- Actively pursued ongoing professional development, staying abreast of industry best practices and refining sales techniques to maintain a competitive edge.
Solutions Specialist
Verizon Wireless
08.2012 - 07.2019
- Successfully completed the rigorous On Deck DS06 Management Training Program in 2016, honing leadership and management skills
- Distinguished as Best of the Best in 2015, showcasing exceptional sales prowess and dedication during a high-profile district selling event
- Exemplified Verizon's core values in every customer interaction, ensuring an unparalleled experience and driving brand loyalty
- Engaged actively in team meetings, delivering insightful presentations on performance metrics and actionable strategies
- Provided personalized peer-to-peer coaching and constructive feedback, resulting in a significant 10% increase in team sales efficiency
- Developed and delivered comprehensive sales training programs for underperforming staff members, fostering skill enhancement and professional growth
- Consistently surpassed monthly sales goals through a combination of strategic planning, customer engagement, and product expertise.
Education
Bachelors of Arts - Communications
California State University Fullerton
Fullerton, CA06-2012
Skills
- Customer Service
- Consultative Sales Approach
- B2C Sales
- Persuasive negotiator
- Attention to Detail
- Cold calling expertise
- Relationship Building
- Telephone sales
- Contract Management
- Salesforce CRM
- New Business Development
- Project development
- B2B Sales
Professional Statement
Highly motivated and results-driven Inside Sales Representative with over a decade of experience in sales and customer service, adept at cultivating client relationships and exceeding sales targets
References
References available upon request.
Timeline
Inside Sales Representative
GoDaddy
11.2019 - Current
Solutions Specialist
Verizon Wireless
08.2012 - 07.2019
Bachelors of Arts - Communications
California State University Fullerton
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