Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Server
Longhorn Steakhouse
Temple, TX
02.2020 - Current
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Resolved customer concerns with friendly and knowledgeable service.
Maintained and demonstrated knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Implemented sanitary food handling, holding and service protocols.
Laser Printer Operator
Temple Tag
Temple, TX
11.2018 - 07.2021
Prepared machines for printing and operated one-and two-color printing presses, platemakers, hydraulic paper cutters and digital printers and copiers.
Trained and assisted new printing press operators to provide printing output that satisfied customers.
Examined and produced specific job orders.
Met all production schedules and throughput yield targets.
Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
Monitored team progress to complete projects within deadlines, including large print jobs and rush orders.
Education
Certificate of completion - Cyber Security
CyberOps Training Academy
09.2022
Associate of Applied Science - Informational Technology
Vista College
Killeen, TX
07.2021
Some College (No Degree) - Business Management
Blinn College
College Station, TX
Skills
Spanish translation
Proficient with MSI, Mac/Os, and Linux
Office 365
Data entry
Encryption
Managing security breaches
Monitoring computer viruses
Risk mitigation
Decision-making
Team building
Communication
Multitasking
Organization
Reporting and documentation
Protecting networks
Point of Sale (POS) system operations
Credit card payment processing
Debugging
Application installations
Troubleshooting and diagnostics
Application software testing
Server installations
Computer configurations
System upgrades
Hardware configuration
Customer support needs assessment
Hardware upgrades
Technical Troubleshooting
Software upgrades
Equipment repair
Computer maintenance
Friendly, positive attitude
People skills
Customer service
Recognized tools
WireShark
Nmap
Splunk
Virtual Machines
Command Line
VPNs
Timeline
Server
Longhorn Steakhouse
02.2020 - Current
Laser Printer Operator
Temple Tag
11.2018 - 07.2021
Certificate of completion - Cyber Security
CyberOps Training Academy
Associate of Applied Science - Informational Technology