David Valdez
McGregor
Summary
Adept at deadline management and fostering team collaboration, I significantly enhanced department efficiency at The Home Depot Inc. Leveraging problem-solving skills and attention to detail, I ensured timely deliveries and maintained high service quality across roles at FedEx Express and USPS, demonstrating reliability and a commitment to continuous improvement in courier and customer service operations.
Overview
9
9
years of professional experience
Work History
DOT Courier
FedEx Express
07.2021 - Current
- Achieved timely deliveries by closely adhering to established schedules and adjusting as necessary to account for traffic or weather disruptions.
- Expedited urgent shipments when required, prioritizing tasks efficiently to meet critical deadlines without compromising quality of service.
- Participated in ongoing professional development opportunities, staying current on industry trends and best practices for courier services.
- Safeguarded sensitive materials during transport by implementing strict security protocols and monitoring measures.
Department Specialist
The Home Depot Inc
02.2016 - 06.2023
- Improved department efficiency by coordinating appropriate tasks towards each personnel.
- Greeted all customers cheerfully and asked open-ended questions to take care of all needs.
- Collaborated with adjacent departments to maximize refilling product stock on shelves.
- Maintained a strict attention to detail on department equipment and machines to keep up with high customer traffic .
USPS Rural Carrier Associate
USPS
08.2018 - 06.2021
- Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
- Employed critical thinking skills and teamwork in order to maximize daily workload in the face of unexpected challenges
- Sustained customer relations by providing reliable and consistent mail and package delivery service
- Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
Education
Associate of Arts - Business Administration
McLennan Community College
Waco, TX12-2017
High School Diploma -
McGregor High School
McGregor, TX06-2015
Skills
- Deadline management
- Problem-solving
- Attention to detail
- Team collaboration
- Decision-making
- Inventory management
- Performance improvement
- Business processes and procedures
- Supply management
- Efficient navigation
- Punctuality and reliability
Languages
Spanish
Native or Bilingual
Interests
- Profound interests in designing Sports uniforms, apparel, and equipment for Teams and individual players
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Enjoy hobbies that combine physical activity with outdoor exploration
Timeline
DOT Courier
FedEx Express
07.2021 - Current
USPS Rural Carrier Associate
USPS
08.2018 - 06.2021
Department Specialist
The Home Depot Inc
02.2016 - 06.2023
Associate of Arts - Business Administration
McLennan Community College
High School Diploma -
McGregor High School
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