Summary
Overview
Work History
Education
Skills
Vehicle mechanics
Languages
Hobbies
Timeline
Generic

David Valle

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

GPC NAPA Autoparts
03.2022 - 01.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Referee

Georgia Soccer
01.2018 - 11.2020
  • Promoted good sportsmanship among players.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Enforced rules and regulations during games to facilitate safe and fair play.
  • Coordinated with other referees to execute smooth and consistent games.
  • Kept track of time and scores during games

Education

BBA - Management Information Systems

Kennesaw State University
Kennesaw, GA
05.2026

Skills

  • Business Management
  • Credit Card Transaction Processing
  • Customer Data Confidentiality
  • Client Satisfaction
  • Understanding Customer Needs
  • Customer Service and Assistance
  • Customer Complaint Resolution
  • Order and Refund Processing
  • Microsoft Office

Vehicle mechanics

I am passionate for cars, specially sports vehicles. I love to get my hands dirty and fix them or improve their performance. For instance, I recently put a new engine on my Honda Civic Si.

Languages

Spanish
Limited Working

Hobbies

I love fixing cars and improve their performance so I do mechanics every opportunity I have. For instance, I recently install an engine in my Honda Civic Si, among other things that were needed.

Timeline

Customer Service Associate

GPC NAPA Autoparts
03.2022 - 01.2023

Referee

Georgia Soccer
01.2018 - 11.2020

BBA - Management Information Systems

Kennesaw State University

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David Valle