DAVID VO
Littleton,CO
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Case Manager/ Lead Colorado Access Program
Tribe Recovery Homes
08.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated 30 clients each month on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated essential services for over 100 clients per year, resulting in improved overall well-being and self sufficiency.
Server
Denny's
02.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported needs of [100]- person wait staff who attended to specific needs of countless customers daily for sit down restaurant with social relevancy and intentionality.
Host Home Provider
Residential Care Services
08.2017 - 10.2022
- Administered medication as prescribed by physicians, ensuring proper dosage and adherence to schedules.
- Developed personalized care plans for 6 permanent clients to address their unique needs and goals.
- Offered emotional support to clients during challenging times or when facing personal obstacles.
- Conducted assessments of potential host homes evaluating suitability based on safety and accessibility requirements.
- Maintained accurate records of client progress, ensuring timely updates for families and case managers.
- Organized recreational activities tailored to individual interests leading to improved mental health outcomes for clients.
- Collaborated with healthcare professionals to ensure clients received appropriate medical care and support services.
Inventory Specialist
Atlas Logistics
07.2011 - 07.2017
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of team.
- Handled day-to-day shipping and receiving overseeing more than [100] pallets per day.
Education
Associate of Arts - Business Management
Arapahoe Community College
Littleton, CO05.2026
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Documentation And Reporting
- Conflict Resolution
- Email and Telephone Etiquette
- Community Resources
- Documentation proficiency
- Crisis Intervention
- Emotional awareness
- MS Office
- Direct Patient Care
- Performance Tracking
- Staff education and training
Certification
- [Peer Recovery Coaching] Training - [2024]
- QMAP
- CPR/First Aid
- Forklift Certification
Timeline
Case Manager/ Lead Colorado Access Program
Tribe Recovery Homes
08.2023 - Current
Server
Denny's
02.2023 - 08.2023
Host Home Provider
Residential Care Services
08.2017 - 10.2022
Inventory Specialist
Atlas Logistics
07.2011 - 07.2017
Associate of Arts - Business Management
Arapahoe Community College
- [Peer Recovery Coaching] Training - [2024]
- QMAP
- CPR/First Aid
- Forklift Certification
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