Results-driven general manager specializing in strategic planning, operations management, and team development. Demonstrated success in enhancing customer experience and streamlining processes to boost performance metrics. Proven track record of leading teams to achieve operational excellence and drive business growth.
Overview
22
22
years of professional experience
Work History
General Manager
Rejuvenation, Williams-Sonoma Inc.
Edina, Minnesota
02.2013 - Current
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Directed daily operations to enhance customer experience and satisfaction.
Enhanced team capabilities through structured training and development sessions.
Streamlined inventory management to maintain optimal product availability and organization.
Evaluated sales data to uncover trends and inform strategies for store performance improvement.
Fostered a positive work environment through effective communication and leadership.
Visual Merchandiser
Neiman Marcus
Minneapolis, Minnesota
03.2004 - 02.2013
Designed innovative visual concepts for luxury retail displays and campaigns.
Created window and in-store displays to promote new product launches.
Collaborated with store teams to align visual strategies with marketing campaigns.
Sourced props and materials to elevate display aesthetics and reinforce brand storytelling.
Maintained compliance with corporate visual guidelines across all store locations.
Planned and executed seasonal store layout changes, incorporating decorations, props, and visuals.
Executed merchandising and floor moves in response to seasonal changes and emerging trends.