David Warren
Lexington,KY
Summary
At Toyota On Nicholasville, I leveraged my loan underwriting expertise and strong negotiation skills to enhance customer satisfaction and drive revenue through the upselling of finance and insurance products. My leadership fostered team adaptability and continuous improvement, significantly contributing to seamless finance and sales integration.
Overview
33
33
years of professional experience
Work History
Auto Finance Manager
Toyota On Nicholasville
06.2009 - 02.2025
- Educated customers on various loan products, ensuring they fully understood their financial commitments.
- Maximized revenue generation by upselling a variety of finance and insurance products to customers.
- Provided ongoing training and support to sales staff on updated financing programs and offerings.
- Increased customer satisfaction by providing exceptional service throughout the auto finance process.
- Provided expert guidance during complex transactions, navigating challenging situations to close deals successfully.
- Maintained compliance with all state and federal regulations governing automotive financing practices.
- Collaborated with sales team to ensure seamless integration of financing options into the sales process.
- Managed a high volume of loan applications, consistently meeting or exceeding monthly targets for deals closed and revenue generated.
Auto Finance Manager
Green's Toyota Of Lexington
08.1992 - 10.2008
- Streamlined financing procedures for faster approval and processing times.
- Negotiated favorable interest rates and terms with lending institutions, benefiting both dealership and clients.
- Provided ongoing training and support to sales staff on updated financing programs and offerings.
- Educated customers on various loan products, ensuring they fully understood their financial commitments.
Education
Did Not Graduate - Telecommunications
University of Kentucky
Lexington, KYSkills
- Loan underwriting expertise
- Strong negotiation skills
- Detail-oriented mindset
- Team leadership qualities
- Adaptable to change
- Continuous improvement mindset
Timeline
Auto Finance Manager
Toyota On Nicholasville
06.2009 - 02.2025
Auto Finance Manager
Green's Toyota Of Lexington
08.1992 - 10.2008
Did Not Graduate - Telecommunications
University of Kentucky
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