Frank Infelise
Willowbrook,IL
Summary
Dynamic finance Director with a proven track record at Hawk CDJR, adept in credit analysis and fostering strong relationships with financial institutions. Excelled in negotiating competitive rates and training teams, enhancing dealership profitability and customer satisfaction. Skilled in regulatory compliance and effective sales techniques, demonstrating a continuous improvement mindset and exceptional problem-solving abilities. I have been in the car industry for over 22 years, and I'm always looking for a challenge and to better myself.
Overview
23
23
years of professional experience
Work History
Auto Finance Manager
Hawk CDJR
Forest Park, IL
08.2014 - Current
- Evaluated and approved loan applications based on established criteria.
- Developed and maintained strong relationships with banks, credit unions, and other financial institutions.
- Verified client financial information to determine creditworthiness and loan eligibility.
- Negotiated with lenders to secure competitive interest rates and financing terms for customers.
- Fostered a culture of transparency and honesty in all financial dealings to build trust with customers and colleagues.
- Trained sales staff on financing options, processes, and best practices to enhance overall team performance.
- Ensured compliance with all federal, state, and local regulations governing automotive sales and financing.
- Created customized payment plans tailored to meet individual customer needs while maximizing profitability.
- Educated customers on the benefits and terms of vehicle financing options and extended service contracts.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Created and updated financial reports on frequent basis to present information to leadership teams.
Finance Manager
Mcgrath Acura/Mcgrath City Honda
Westmont, IL
02.2006 - 08.2014
- Negotiated with lenders to secure competitive interest rates and financing terms for customers.
- Maintained up-to-date knowledge of automotive finance industry trends, products, and technologies.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Trained sales staff on financing options, processes, and best practices to enhance overall team performance.
- Managed financial transactions and structured deals to meet both customer needs and dealership profit objectives.
- Educated customers on the benefits and terms of vehicle financing options and extended service contracts.
- Maintained accurate records of all transactions related to auto finance services.
- Attended required training sessions on topics such as sales techniques, customer service standards and product knowledge.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
Sales Associate
Joe Madden Ford
Downers Grove, IL
08.2002 - 02.2006
- Consistently exceeded quotas by pursuing and closing sales.
- Showcased vehicle features and took customers on test drives in local area.
- Followed up with customers to build long-term relationships and successful referrals.
Education
High School Diploma -
Morton West
Berwyn, IL06-1996
Some College (No Degree) - Computer and Information Sciences
Morton College
Cicero, ILSkills
- In-depth credit analysis
- Regulatory compliance
- Effective sales techniques
- Loan underwriting expertise
- Strong negotiation skills
- Adaptable to change
- Detail-oriented mindset
- Goal setting aptitude
- Continuous improvement mindset
- Problem-solving capacity
References
References available upon request.
Timeline
Auto Finance Manager
Hawk CDJR
08.2014 - Current
Finance Manager
Mcgrath Acura/Mcgrath City Honda
02.2006 - 08.2014
Sales Associate
Joe Madden Ford
08.2002 - 02.2006
High School Diploma -
Morton West
Some College (No Degree) - Computer and Information Sciences
Morton College