David Weil
Austin
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Perry's Steakhouse
01.2023 - Current
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on service standards and operational procedures.
- Coordinated special events and trainings to increase staff understanding on wine/mixology.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Analyzed guest feedback to improve dining experiences and increase guest satisfaction
- Managed the ordering, organization, and maintenance of large wine/liquor inventory.
Supervisor
Acre 41- White Lodging
10.2021 - 12.2022
- Executed pre-shift and running daily checklists
- Managed restaurant ambiance throughout the shift
- Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
- Improved guest satisfaction by addressing concerns or needs.
Inside Sales Representative
GoDaddy.com LLC
11.2019 - 08.2020
- Utilized CRM systems to track leads, manage customer interactions, and streamline communication.
- Conducted regular follow-ups with clients, enhancing closing rates with potential customers
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Server/Trainer
Perrys Steakhouse & Grille
04.2019 - 12.2019
- Trained and mentored new servers on menu knowledge and service standards.
- Conducted regular performance evaluations to identify areas for improvement among team members.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Server/Trainer
Pappadeaux Seafood Kitchen
01.2017 - 06.2019
- Responsible for serving up scale cuisine in a high-volume setting
- Responsible for training new employees in general service of fine dining and guest relations
- Trained new servers on menu knowledge and customer service standards.
Education
High School Diploma -
Garza Independent High School
Austin, TX05-2013
Skills
- Inventory control and record keeping
- Team management
- Guest engagement
- Point of sale (POS) system operation
- Operations management
- Complaint resolution
- Adaptable
- Employee retention
Certification
TABC
Manager Food Handlers
Timeline
Restaurant Manager
Perry's Steakhouse
01.2023 - Current
Supervisor
Acre 41- White Lodging
10.2021 - 12.2022
Inside Sales Representative
GoDaddy.com LLC
11.2019 - 08.2020
Server/Trainer
Perrys Steakhouse & Grille
04.2019 - 12.2019
Server/Trainer
Pappadeaux Seafood Kitchen
01.2017 - 06.2019
High School Diploma -
Garza Independent High School