David Wiley
Elizabeth
Summary
Detail-oriented professional with experience in quality control and equipment maintenance. Known for exceptional communication skills and a commitment to providing roadside assistance that improves customer understanding and vehicle longevity.
Overview
3
3
years of professional experience
Work History
Roadside Technician Navigation
Pop A Lock of Northern New Jersey
Pompton Lakes
04.2024 - 11.2025
- Provided emergency roadside assistance for vehicles in distress across Northern New Jersey.
- Utilized jump starters and tire inflators for efficient roadside repairs.
- Collaborated with dispatch team to prioritize service calls, enhancing response efficiency.
- Educated customers on vehicle maintenance and prevention of future issues.
- Maintained accurate records of services performed and customer interactions daily.
- Communicated effectively with distressed clients to provide reassurance and clear guidance roadside.
- Applied computer-based programs to diagnose vehicle issues.
- Maintained accurate records of all servicing activities in the company database.
Sander Quality Control
Exothermic
Kennilworth
07.2022 - 02.2024
- Performed in-process inspections to ensure adherence to quality standards, preventing defects.
- Operated sanding equipment to achieve smooth finishes on various materials, enhancing product quality.
- Kept work area and tools organized and clean to support efficient production processes.
Education
Automotive - Automotive Engineering
Lincoln Technical Institute
2299 Vauxhall Road, Union, N.J.12-2026
Skills
- Vehicle inspection
- Quality control
- Equipment maintenance
- Diagnostic troubleshooting
- Project management
Timeline
Roadside Technician Navigation
Pop A Lock of Northern New Jersey
04.2024 - 11.2025
Sander Quality Control
Exothermic
07.2022 - 02.2024
Automotive - Automotive Engineering
Lincoln Technical Institute