David Wright
Marathon,FL
Summary
To obtain a full-time position in sales, utilizing customer service and communication skills gained over a 12-year career in hospitality. Highly motivated to succeed, I possess excellent interpersonal skills, a solid work ethic, and strong attention to detail.
Overview
15
15
years of professional experience
Work History
Front Desk Associate/Night Auditor
The Hammocks at Marathon
02.2009 - Current
- Provide exemplary customer service to timeshare owners and guests by greeting new arrivals, responding promptly to their requests, resolving complaints, and building relationships
- Audit records of financial transactions and ensure their accuracy
- Assist fellow team members in ensuring guest satisfaction by working together to achieve goals
- Five-time recipient of Employee of the Month award.
Education
Bachelor of Arts - Anthropology
University of Florida
Gainesville, FL12.2008
Study Abroad Program -
UF in Cairns, Australia
07.2007
Associate of Arts -
College of the Florida Keys
Key West, FL12.2004
Skills
- Proficient with Microsoft Office
- Customer Service
- Complaint Resolution
- Attention to Detail
- Communication Skills
- Relationship Building
- Teamwork
- Problem Solving
- Listening Skills
- Resilience
References
Available upon request
Timeline
Front Desk Associate/Night Auditor
The Hammocks at Marathon
02.2009 - Current
Bachelor of Arts - Anthropology
University of Florida
Study Abroad Program -
UF in Cairns, Australia
Associate of Arts -
College of the Florida Keys