David Zayas
Brooklyn,NY
Summary
Bringing strong customer service excellence and bilingual communication skills, with a track record of efficient office coordination and logistics management. Experienced in maintaining organized and clean work environments, while effectively managing inventory and supporting team leadership. Offering time management and problem-solving abilities to enhance operational efficiency.
Professional with proven track record in managing front desk operations and enhancing client experiences. Skilled in administrative tasks, customer service, and communication, ensuring smooth daily functions. Strong focus on team collaboration and adapting to changing needs, reliably supporting colleagues and achieving results. Known for organizational abilities, problem-solving skills, and positive attitude.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Front Desk Coordinator
Stanton Norfolk
Manhattan, NY
05.2024 - Current
- Demonstrated excellent customer service skills when answering phones and responding to inquiries.
- Processed payments for services rendered utilizing the company's software system.
- Maintained neatness of front desk area and ensured proper organization of all materials.
- Serve as the first point of contact by providing professional reception services, including answering, screening, and forwarding phone calls in a courteous, efficient and timely manner.
- Receive, sort, and distribute incoming mail and packages, ensuring timely and accurate delivery to the appropriate recipients.
- Monitor and maintain office supplies inventory, placing orders as needed to ensure uninterrupted operations.
- Assist with the management of credit card invoices processing for maintenance.
- Receive and distribute marketing documents to the appropriate case manager, ensuring smooth internal communication.
- Receive and Review tenant renewal leases, coordinating with the appropriate departments for any necessary follow-up.
- Schedule Con Edison inspections and coordinate with relevant parties to ensure timely completion.
Warehouse & Production Supervisor
TORDEN CONSUMER PRODUCTS LLC
Phoenix, AZ
02.2017 - 04.2024
- Overseeing the mixing, handling and production of Torden's E-liquid products.
- Supervising and coordinating activities of team members engaged in inspecting incoming materials, in-process components, and finished products to ensure adherence to company quality standards and customer specifications.
- Ensuring employees are properly trained and / or qualified and that training records are current. Drive cross training for efficiency.
- Monitoring stock, inventory management and shipping and receiving using UPS WorldShip, UPS Freight, Shipping Easy and Excel for inventory management.
- Monitoring a clean ISO 9000 lab.
- Delegating the daily work schedule of the team to ensure completion of all testing, including raw materials, in process, final release, stability and special project and protocol testing in a timely manner that achieves fulfillment to commitments for internal and external customers.
- Safeguarding warehouse operations and contents by establishing and monitoring security procedures and protocols.
- Ensuring the laboratory is kept in a safe working environment and in compliance with OSHA and other laboratory safety standards.
- Controlling inventory level physical counts; reconciling with data storage system.
- Call current and potential customers about new products and updates.
- Take incoming phone orders and process for shipment.
Warehouse Supervisor
WOLF GORDON
Long Island City, NY
11.2005 - 02.2017
- Opened warehouse daily for start of business.
- Assisted, scheduled, assigned tasks and monitored quality and productivity.
- Assisted the Manager with a team of 6 employees with the ability to cross train, lead, motivate and train staff.
- Ensured inventory levels are managed and controlled effectively.
- Monitored the fulfillment department, packing and shipping orders domestically and internationally as requested by customer using UPS, DHL, USPS and FedEx.
- Ensured that all freight receipts and deliveries are carried out in time.
- Assembled new storage racking, bins, shelving and workstations.
- Managed inventory daily and yearly.
Education
Certificate - Building Maintenance course
JOBS FOR YOUTH
General Education Diploma - GED
BOROUGH OF MANHATTAN COMMUNITY COLLEGE
02-2006
Skills
- Time management
- Problem-solving skills
- Listening skills
- Maintaining cleanliness
- Team leadership
- Logistics knowledge
- Microsoft Office proficiency
- Shipping and receiving operations
- Customer service excellence
- Building maintenance skills
- Bilingual communication (English/Spanish)
Certification
Drivers license
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Coordinator
Stanton Norfolk
05.2024 - Current
Warehouse & Production Supervisor
TORDEN CONSUMER PRODUCTS LLC
02.2017 - 04.2024
Warehouse Supervisor
WOLF GORDON
11.2005 - 02.2017
General Education Diploma - GED
BOROUGH OF MANHATTAN COMMUNITY COLLEGE
Certificate - Building Maintenance course
JOBS FOR YOUTH