Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Transportation Sales
Zmac Transport
03.2022 - 03.2024
New client acquisition and development to fill any transportation requirements
Full logistical planning and scheduling on both shipping and receiving ends
Problem solving and resolutions of any issues that did arise to ensure the best outcome
Data entrance and organization in both old and new data bases.
Server/ Bartender
2510 Restaurant
09.2020 - 06.2023
Servicing tables to completion and sufficiently completing all opening and closing duties
Exceptional, personalized customer service with attention to detail
Ability to problem solve under high pressure situations and work well in fast paced environments.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Field Organizer
Republican Party of Wisconsin
02.2020 - 09.2020
Responsible for building and managing volunteer teams and interns across Marathon County for the 2020 election cycle until the teams were self-sufficient
These teams were responsible for voter contact and outreach programs using cutting edge data bases and campaign programs as well as hosting large events and training
I directly managed each one of these teams and was responsible for them hitting their metrics
Compiled reports of the team's activities both as documents and Microsoft Excel spreadsheets
Oversaw the set up and reception of special speakers and guests visiting the county that I supervised.
Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
Night Shift Closing Manager
Arby's
10.2019 - 01.2020
Oversaw my team of workers to ensure that guests get accurate orders in a timely manner
Guaranteed that all closing duties were completed efficiently and properly including accounting and book balancing.
Reduced errors in financial transactions by thoroughly reviewing and verifying paperwork before submission.
Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
Bartender, Closer, Training Expert and Team Lead
Applebee's
07.2017 - 10.2019
Extensive customer service experience working the bar and mixing drinks as well as closing duties
Head trainer for the night shift and the top of my team in both sales and survey output.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Education
Bachelor of Science - Political Science and Economics
University of Wisconsin Stevens Point
01.2021
Associate Degree - Political Science Management
University of Wisconsin Marathon County
01.2018
Skills
Prospecting skills
Account Servicing
Retention Strategies
Strategic Planning
Recruitment
Goal Setting
Decision-Making
Timeline
Transportation Sales
Zmac Transport
03.2022 - 03.2024
Server/ Bartender
2510 Restaurant
09.2020 - 06.2023
Field Organizer
Republican Party of Wisconsin
02.2020 - 09.2020
Night Shift Closing Manager
Arby's
10.2019 - 01.2020
Bartender, Closer, Training Expert and Team Lead
Applebee's
07.2017 - 10.2019
Bachelor of Science - Political Science and Economics