David A Amaya
Carrollton,TX
Summary
Dynamic Customer Service Representative known for exceptional problem-solving skills and active listening. Expertise in resolving customer complaints and enhancing satisfaction through effective communication and teamwork.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Walmart
Carrollton, TX
03.2024 - Current
- Assisted customers with inquiries, providing timely and accurate information to enhance satisfaction.
- Resolved customer complaints efficiently, utilizing problem-solving skills to improve service experience.
- Processed transactions swiftly, ensuring accuracy in cash handling and inventory management.
- Collaborated with team members to maintain store organization and product availability on the sales floor.
- Work efficiently in high-volume, fast-paced environment
Education
Associate of Arts - Business Marketing
Dallas College
Dallas, Texas, TX05-2026
High School Diploma -
Creekview High School
05-2023
Skills
- Cash handling & Transaction Accuracy
- Customer Service & Relationship Building
- Critical thinking
- Data entry
- Attention to Detail
- Problem Solving
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Customer Service Representative
Walmart
03.2024 - Current
Associate of Arts - Business Marketing
Dallas College
High School Diploma -
Creekview High School