Davida Boglin
Summary
Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Candlewood Suites Hotel
Columbus, GA
07.2023 - 05.2024
- Responded to customer inquiries via phone, email, and in person.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Shipment Coordinator
Victoria's Secret & PINK
Columbus, GA
10.2023 - 03.2024
- Utilized scanners to update package tracking information in the system database.
- Checked items against purchase orders to ensure accurate delivery of goods.
- Processed incoming and outgoing shipments in accordance with company guidelines.
- Picked and packed customer orders accurately and promptly.
- Organized warehouse shelves for efficient storage and retrieval of products.
Education
Bachelor of Science - Nursing
Georgia State University
Atlanta, GA05-2027
High School Diploma -
Kendrick High School
Columbus, GA05-2022
Some College (No Degree) -
Georgia Military College - Milledgeville
Columbus GaSome College (No Degree) - General Studies
University of New Haven
West Haven, CTSkills
- Guest Relations
- Customer Service
- File Organization
- Office Organization
- Email and telephone decorum
- Listening Skills
- Hospitality services
- Problem-solving skills
- Technical Support
- Issue handling
- Proficient in Microsoft Word
- Oral and writing communication
- Mail handling
- Travel Arrangements
- Organization skills
- Positive and professional
- Student Engagement
- Learning Strategies
Reference
- Nicole Mesis-Previous Manager at CandleWood Suites 706-587-2847 Nmesis97@hotmail.com
- Lyndsey Redondo-Previous Manager- I worked as her assistant for her personal business. 706-566-3164
- Orithius Harge- Worked as his project coordinator at Kendrick High. 706-366-0437
Timeline
Shipment Coordinator
Victoria's Secret & PINK
10.2023 - 03.2024
Front Desk Receptionist
Candlewood Suites Hotel
07.2023 - 05.2024
Bachelor of Science - Nursing
Georgia State University
High School Diploma -
Kendrick High School
Some College (No Degree) -
Georgia Military College - Milledgeville
Some College (No Degree) - General Studies
University of New Haven
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