Summary
Overview
Work History
Education
Skills
Timeline
Generic
David A. Herrera

David A. Herrera

Summary

With a solid background in sales, I excel in driving revenue growth and managing customer relationships. My proficiency in expense control and distribution management ensures cost-effective operations. I am adept at workflow planning and schedule management, optimizing processes for productivity. My leadership skills enable me to effectively manage and motivate teams, consistently achieving organizational goals.

**Bilingual Communication:** Fluent in Spanish and English, ensuring clear and effective communication across diverse teams.

Overview

3
3
years of professional experience

Work History

General Manager

Fuma Dubai Hookah Lounge
08.2023 - 12.2024
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Performed routine audits of internal controls and inventory in order to maintain accuracy of financial records.
  • Resolved customer complaints quickly while maintaining high quality standards of service.

Server Trainer

Sombrero Mexican Grill
10.2022 - 08.2023
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Guided new servers in developing upselling strategies to enhance guest experience and increase sales.
  • Conducted pre-shift meetings to review daily specials, menu changes, or operational updates with serving staff prior to opening hours.

Assistant Manager

El Viejo Tony
07.2021 - 09.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Resolved conflicts between team members in an effective manner.

Education

Bachelor of Science - Engineering Mechanics

U.A.N.L.
Monterrey, N.L., MX

High School Diploma -

Preparatoria #2
Monterrey, N.L., MX
06-2015

Skills

  • Bilingual
  • Sales
  • Expense Control
  • Distribution Management
  • Workflow Planning
  • Customer Relationship Management
  • Schedule Management
  • Team Leadership

Timeline

General Manager

Fuma Dubai Hookah Lounge
08.2023 - 12.2024

Server Trainer

Sombrero Mexican Grill
10.2022 - 08.2023

Assistant Manager

El Viejo Tony
07.2021 - 09.2022

Bachelor of Science - Engineering Mechanics

U.A.N.L.

High School Diploma -

Preparatoria #2