Da’Vida M. Mathis
Summerville,SC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing individual pursuing flexible part-time employment with weekend and evening shift options. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
9
9
years of professional experience
Work History
Scoops
Bishopville, SC
01.2022 - Current
- Company Overview: Family-owned business.
- Scooped ice cream
- Worked the cash register
- Closed the store
- Family-owned business
McDonald’s
Bishopville, SC
01.2016 - 01.2023
- Company Overview: Employer.
- Crew trainer.
- Working in the fried products area.
- working the girl
- Prepping the food items for breakfast and lunch.
- Working the drive-thru window.
- Taking order.
- Working the cash register.
Store Manager
McDonald's
Bishopville , SC
10.2020 - 03.2021
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Updated POS system with new products and promotional offers.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Assistant Manager
McDonald's
Sumter, SC
03.2016 - 07.2020
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Delegated work to staff, setting priorities and goals.
Education
Certification -
Central Carolina Technical College
Sumter, SC05.2020
Diploma -
Lee Central High School
Bishopville, SC06.2015
Upward Bound Program
Morris College
Sumter, SC04.2015
Sophomore
Lander University
Greenwood, SCSkills
- Microsoft Office
- Word
- Excel
- PowerPoint
- Active listening
- Team building
- Multitasking
Timeline
Scoops
01.2022 - Current
Store Manager
McDonald's
10.2020 - 03.2021
Assistant Manager
McDonald's
03.2016 - 07.2020
McDonald’s
01.2016 - 01.2023
Certification -
Central Carolina Technical College
Diploma -
Lee Central High School
Upward Bound Program
Morris College
Sophomore
Lander University