DAVIDE CALDARA
Miami,FL
Summary
Dedicated and organized professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills, having dealt with over 2 million customers and generated sales in the millions of dollars
Overview
17
17
years of professional experience
Work History
Operations Manager
Doya
Miami, FL
10.2021 - Current
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Delegated work to staff, setting priorities and goals.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Managed scheduling, training and inventory control.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Addressed customer concerns with suitable solutions.
- .........
Business Owner
Cantina27 the Reef
Miami Beach, FL
11.2007 - 09.2021
- Oversaw daily operations of the business and provided guidance when needed.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Delegated work to staff, setting priorities and goals.
- Implemented successful business strategies to increase revenue and target new markets.
- Managed inventory levels to meet customer demand while minimizing costs.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Ensured compliance with all local laws and regulations related to the business operations.
- ............
Education
Business
Universita Di Bergamo
Bergamo, Italy01-2001
Skills
- Customer service
- Cost reduction and containment
- Problem-solving
- Business planning
- Health and safety compliance
Languages
English
Native/ Bilingual
Italian
Native/ Bilingual
Spanish
Full Professional
Timeline
Operations Manager
Doya
10.2021 - Current
Business Owner
Cantina27 the Reef
11.2007 - 09.2021
Business
Universita Di Bergamo
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