David Harley Smith
Jacksonville
Summary
Dynamic Case Coordinator with a proven track record at Streamline Work Comp, excelling in problem-solving and customer service. I thrive in fast-paced environments, ensuring efficient operations and high client satisfaction. My strong communication skills and attention to detail drive successful outcomes. I providing expert-level product knowledge to resolve complex customer issues and sales.
Overview
2026
2026
years of professional experience
Work History
Case Coordinator
Streamline Work Comp
2024 - Current
- Time management
- Self sufficient
- Problem solving
- Customer service
- Deescalation
- Self directed
Retail and Shipping Manager
Johnny Copper Vapor Co.
2018 - 2024
- Inventory tracking
- Wholesale and retail sales
- Scheduling for multiple stores
- Customer service
- Intake of new product
- Outbound wholesale shipping
- Time management
- Google sheets, Google docs, Microsoft office
- Communication
Retail Sales Associate
Johnny Copper Vapor Co.
2016 - 2018
- Customer service
- Retail sales
- Product Knowledge
- Opening and closing register
- Fronting products
- Stocking products
- Self sufficent
- Cash management
Stock Associate and Cashier
Winn Dixie
2011 - 2016
- Customer service
- Cash management
- Equipment operation
- Organization
- Attention to detail
- Self directed
Education
Bachelor of Science - Organizational Management And Supervision
Saint John's River State College
Jacksonville, FL01-2018
Associate of Arts -
Saint John's River State College
Jacksonville, FL01-2015
High School Diploma -
Clay High School
Green Cove Springs, FL01-2013
Skills
- Case documentation
- Data collection
- Active listening strengths
- Cross-functional collaboration
- Customer Service
- Self sufficient
- Product proficiency
- Sales
Timeline
Case Coordinator
Streamline Work Comp
2024 - Current
Retail and Shipping Manager
Johnny Copper Vapor Co.
2018 - 2024
Retail Sales Associate
Johnny Copper Vapor Co.
2016 - 2018
Stock Associate and Cashier
Winn Dixie
2011 - 2016
Bachelor of Science - Organizational Management And Supervision
Saint John's River State College
Associate of Arts -
Saint John's River State College
High School Diploma -
Clay High School